Return of Reckoning

Hi,

When character screen is loaded, I don't see my character. And when i press "Play" button, game show me loading screen with book, and than push me to characters' screen where i don't see any of my characters.

Screenshots:
https://ibb.co/BC3xFc1
https://ibb.co/3FWcQWj

When i try to create any new character i have screen but i can't choose any realm.
https://ibb.co/jy6msM6

Please help!

Try to close your game completely and restart the launcher a few times until it doesn't download any more data. Also delete the content of the "cache" folder in your game install folder.

Thanks for your advice, but it doesn't help.
Launcher downloaded all the data and doesn't want to download any more.
I deleted the cache and user folders, the problem persists.

I found error in login.log

Maybe it's cause of the problem?

[2019/03/12 21:01:16] TCPNETSet::OSProcess EnumNetworkEvents call failed! Error code = 10038. Treating socket as closed.

If it is network related you could check your firewall, maybe a port is blocked.
Do you use a private internet connection? Some (semi) public networks like in college dorms block specific traffic.

I have solved the problem.

The art*.myp files were corrupted.
Server disconnected me, because game couldn't load models and I had Error code = 10038.

I deleted all art*.myp files and download them from the launcher.
May be this solution could help somebody in future.