So the evening of October 19 2017 pacific time, One of the active RvR zones was Riekland, the condensed version of the events that night is that essentially there were at least 2 keep sieges and 2 successful defences one for order one for destro. At the end of destro's attempt on the order keep, order pushed the zone and capped and held all 4 BOs for at least 5 minutes and as long as 10 minutes, the keep exp bar reached full but wouldn't move to 4 stars. A call went out for some dev help and one did respond and state that the most likely reason was due to not enough people in the zone to rank the keep up.
Possible Solution
If population was indeed the reason the keep wouldn't upgrade then my suggestions are
- 1) consider removing the population requirement from keep upgrades/zone locks
2) find someway to either post a zone message stating such, similar to the zone message about keep doors not being repaired
3) make it available to the interface through add-ons
The biggest frustration about what occured is that there were no answers, and no ability for wb leaders to clearly make a decision on what the next course of action should be. As a result several people logged and it was a bit of a let down on what had been a good night of RvR. Hidden mechanics create uncertainty and discontent and while it may not be game breaking it does make it hard for people to enjoy their activities when they feel like the system is working against them.