Recent Topics

Ads

Black screen and 'Stopped working'

Need help installing or running the game?
Check the Install Guide before posting.
Forum rules
Please read the Install Guide before posting in this section.

Sticky threads cover the most common questions. Please review them before posting to avoid duplicate topics and help save time for both players and staff.

Thank you.
Gytax
Posts: 13

Black screen and 'Stopped working'

Post#1 » Mon Jun 06, 2016 8:22 pm

Hai!

Just downloaded the game after having run it a good few months back.
I downloaded the game from the supplied torrent, moved the folder to a different location, downloaded the RoRlauncher.exe and now when I run the game I only see the interface and a black screen. I can't create a character, because I can't see anything and when I try to run the game with my previously created character, I get a 'WAR.exe has stopped working' error or a Visual C++ Runtime error.

I also found that all UI windows have a transparent background, I believe these backgrounds should just be black.

What I tried:
- Fixed the xml for NerfedButtons
- Added all .exe to the Windows Firewall exceptions
- Took ownership of the game folder
- Remove the read-only checkbox (it returns partially checked every time, though)
- Running in Win7 compatibility mode (I'm on Windows 10)
- Running as administrator

I've also tried to remove all addons in the interface/AddOns folder. This still leaves me with a black screen where my character should be and then I get stuck at the loading screen whenever I try to enter the game.
Does anyone have any suggestions?

Ads
Gytax
Posts: 13

Re: Black screen and 'Stopped working'

Post#2 » Sat Jun 11, 2016 9:17 pm

No one has any idea?

User avatar
Elven
Former Staff
Posts: 5161

Re: Black screen and 'Stopped working'

Post#3 » Sat Jun 11, 2016 9:20 pm

You tried downloading the latest Visual C++ Runtime package and repair/update it?

Gytax
Posts: 13

Re: Black screen and 'Stopped working'

Post#4 » Sat Jun 11, 2016 9:31 pm

Yep! Tried that, just downloaded both the x86 and the x64 versions and repaired both of them. Still the same problems, though I only get an error message saying "Warhammer Online: ... has stopped working".

User avatar
Elven
Former Staff
Posts: 5161

Re: Black screen and 'Stopped working'

Post#5 » Sat Jun 11, 2016 9:39 pm

Have you tried downloading the game again. Perhaps something has become corrupted.

Gytax
Posts: 13

Re: Black screen and 'Stopped working'

Post#6 » Sat Jun 11, 2016 9:46 pm

I've tried downloading the game a few times, both from torrent and from a pCloud link you shared somewhere. Are there any other sources available?

User avatar
Elven
Former Staff
Posts: 5161

Re: Black screen and 'Stopped working'

Post#7 » Sat Jun 11, 2016 9:49 pm

Both them work fine. Try performing scans to fix any issues. Ccleaner can be used to fix any registry issues, but it does clear your browser cookies.
Spoiler:
mmmmmm, cookies.

Image

Gytax
Posts: 13

Re: Black screen and 'Stopped working'

Post#8 » Sat Jun 11, 2016 9:59 pm

Just ran CCleaner (I've got loads of cookies in my cupboard anyway!) but no dice, sadly.

Ads
User avatar
Elven
Former Staff
Posts: 5161

Re: Black screen and 'Stopped working'

Post#9 » Sat Jun 11, 2016 10:01 pm

Do you have another computer to try testing your account on?

Gytax
Posts: 13

Re: Black screen and 'Stopped working'

Post#10 » Sat Jun 11, 2016 10:02 pm

I do have a laptop, I'll download it on there and report back with results!

Who is online

Users browsing this forum: Google [Bot] and 6 guests