Recent Topics

Ads

Account Bug

Problems installing or downloading the game? Check the Install Guide first.
Forum rules
READ THE INSTALL GUIDE BEFORE YOU POST IN THIS SUBFORUM.

The stickies exist to handle common queries. Save our time and yours by reading them first.

Thank you.
User avatar
verg87
Posts: 41

Account Bug

Post#1 » Sat Jun 04, 2016 5:01 pm

Hello
Can't log into the game from Friday, the client closes after logining in before character selection.
Today I created another account to test client and everything works, characters are created and they can play.
But the main account still throws. I asked a friend to try to go to my bugged main account and he had the exact same problem with crush. I re-installed the client completely, changed folders, and drives, added firewall exceptions, disabled antivirus nothing helped. And crashes to desktop, only my main account
Maybe it bugged or or am I banned?
Please Help, the last time I was on character Darkfuneral,and i'm think its bugged.

Ads
User avatar
Elven
Former Staff
Posts: 5161

Re: Account Bug

Post#2 » Sat Jun 04, 2016 9:28 pm

From the sounds of it, your account is bugged. It is unclear as to why it is but it does require a member from the Development team to look at it.

User avatar
verg87
Posts: 41

Re: Account Bug

Post#3 » Sun Jun 05, 2016 11:26 am

who do I should contact from developers in the first place?

I wrote to the PM to Azarael ant to database developers, waiting for answer.

User avatar
magicthighs
Former Staff
Posts: 717

Re: Account Bug

Post#4 » Sun Jun 05, 2016 11:42 am

Yes, your account is bugged. Going to ask a db dev to fix it, but it will take a server restart before you can log on again, sorry.
Image

User avatar
verg87
Posts: 41

Re: Account Bug

Post#5 » Sun Jun 05, 2016 11:57 am

Thanks for the answer I will write to Database Developers in PM

User avatar
Ley
Former Staff
Posts: 1541

Re: Account Bug

Post#6 » Sun Jun 05, 2016 12:04 pm

verg87 wrote:Thanks for the answer I will write to Database Developers in PM
No need for that as mentioned above.
Your account will be fine after the next server restart.

User avatar
verg87
Posts: 41

Re: Account Bug

Post#7 » Sun Jun 05, 2016 12:12 pm

Well I will wait for a restart thank you ;)

User avatar
magicthighs
Former Staff
Posts: 717

Re: Account Bug

Post#8 » Sun Jun 05, 2016 1:29 pm

You should be able to log in now, Darkfuneral.
Image

Ads
User avatar
verg87
Posts: 41

Re: Account Bug

Post#9 » Sun Jun 05, 2016 2:15 pm

Thank you very much everything works thread can be closed

Who is online

Users browsing this forum: Bing [Bot] and 1 guest