Can see caracters page but none is able to login (no error)

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sancra
Posts: 144

Can see caracters page but none is able to login (no error)

Post#1 » Sun May 15, 2016 2:40 pm

Hello,

I can see characters page but none is able to log in.
I got the standard load page but I fall back to character page at the end.
I have no error message.

Regards

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Elven
Former Staff
Posts: 5161

Re: Can see caracters page but none is able to login (no err

Post#2 » Sun May 15, 2016 2:54 pm

When you try logging a character in, type /stuck twice. Let me know if this works or not.

sancra
Posts: 144

Re: Can see caracters page but none is able to login (no err

Post#3 » Sun May 15, 2016 3:03 pm

Hi,

Thanks for your answer.

I would like to have a chance to type /stuck, even twice, but I cannot log in.

Regards,

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Elven
Former Staff
Posts: 5161

Re: Can see caracters page but none is able to login (no err

Post#4 » Sun May 15, 2016 3:08 pm

Could you try running this packet logger to record what packets sent/received while you try to log the character(s). Run the packet logger as administrator and then log in as normal.


sancra
Posts: 144

Re: Can see caracters page but none is able to login (no err

Post#5 » Sun May 15, 2016 3:13 pm

I've switched on linux but I'll do it when I'll reboot on windows,

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Elven
Former Staff
Posts: 5161

Re: Can see caracters page but none is able to login (no err

Post#6 » Sun May 15, 2016 3:18 pm

Right. That will be why. It doesn't run natively on Linux, but you can use wine.

Check out this guide on running RoR on Linux:

viewtopic.php?f=4&t=6043&hilit=linux

sancra
Posts: 144

Re: Can see caracters page but none is able to login (no err

Post#7 » Sun May 15, 2016 4:06 pm

Hello,

Sorry, you misunderstoud me, I have switched under linux to test AFTER I had the bug under windows.
And now, I can confirm it's not working under linux either.

This more looks like a account issue, no ?

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Elven
Former Staff
Posts: 5161

Re: Can see caracters page but none is able to login (no err

Post#8 » Sun May 15, 2016 4:08 pm

If you could run the packet logger while trying to log in, then we can analyse what the potential problem could be.

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sancra
Posts: 144

Re: Can see caracters page but none is able to login (no err

Post#9 » Sun May 15, 2016 4:15 pm

I've tested on the same computer, using windows and linux, with another account and it's working.
I'll try the packet logger.

sancra
Posts: 144

Re: Can see caracters page but none is able to login (no err

Post#10 » Sun May 15, 2016 4:29 pm

Done, where can I send the logs ?

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