Can't login to my account

[Ktana]

Hello! I tried to make a character but server got me disconnected and now i cant login on my acc.(there is no play button and i cant see my chars)

and after this for like 1 min game drops me to this


I can login on my friends account but not on mine. Please help.

[Elven]

Tried restarting your router and/or computer?

[Ktana]

Yes i tried this and tried to login on other computer but with the same effect. (

Now i changed password and cant login even (invalid username/password in launcher)

[Elven]

Have you tried logging in with the old password?

[Ktana]

Yep just tried. Logged in and got the same messages as in the screenshots above

[Elven]

Is there another computer you could try logging in your account with? To either confirm it works on the other computer, or your account has bugged.

[Ktana]

I tried on other computer already- its still the same

[soulcoffin]

Elven,

This is a perfect example of what I was talking about. Now it is effecting other gamers. Not just new clients. Either one we all got the same exact firewall settings that just so happen to cause a paradox for just this server all of a sudden or there are issues on the backend.

I am trying to help in a whole and most of the info for others with the same issue started months ago.

[Elven]

Will have to wait for the next server restart to see if it fixes it.

[Ktana]

Thank you so much for your help! I will update this topic again after i try to login after server restart.