Password change not working.

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djhs01
Posts: 2

Password change not working.

Post#1 » Tue Jan 05, 2016 9:36 am

Changed my pw and it works logging into the forums. But... I am locked out of the game and have been since the launcher gives me an invalid email or password error. Not sure if it is a bug or if I am supposed to wait a day or a few hours but so far 7 hours later and I still am unable to log in.

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Elven
Former Staff
Posts: 5161

Re: Password change not working.

Post#2 » Tue Jan 05, 2016 5:07 pm

It can take an arbitrary amount of time for the password to update on the game server. Keep checking from time to time, until it lets you log in.

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djhs01
Posts: 2

Re: Password change not working.

Post#3 » Tue Jan 05, 2016 9:50 pm

I know you said arbitrary but rough guess is it gonna be days or hours?

Penril
Posts: 4441

Re: Password change not working.

Post#4 » Tue Jan 05, 2016 9:52 pm

djhs01 wrote:I know you said arbitrary but rough guess is it gonna be days or hours?
I have 2 accounts. Changed password on boths. One took hours, the other one took like a day.

Arbitrary is arbitrary.

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