Username and PW

[Coltec]

I changed my password and the new password works on the forum but it doesn't work on the game launcher so I am locked out of my account.

[wargrimnir]

I will never understand why people feel the need to change their password here.

You're in for a wait, as the game server takes far longer to update than the forums. If it does at all.

[steelfaith]

lets see..security, accidentally forgot it so can't login, someone knows it who you no longer trust...

it doesn't seem that hard to figure out. horrible customer service.

[huntergregg]

I had a similar issue but I never changed my password, it just stopped working. I went to the forums here and did a 'forgot password' request, received an updated password but still cannot login to the game.

I ended up losing my account in-game, though I can still post here. Sorry for your loss, but you should consider creating another account and rolling new toons for now. Hopefully the devs here can fix that for all of us that lost our accounts, but I'm sure there are other more pressing issues they are working on.

Remember, they didn't write this code so sometimes it takes a lot of effort to figure out what the original programmers were thinking, if its even possible.

[Coltec]

Yea I was trying to log in from a different computer and didn't remember my password. It has been several hours and I am not back in yet. I really hope I don't lose the account it is the Guildmaster of our guild.