Password change - can't log in

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Agronas
Posts: 5

Password change - can't log in

Post#1 » Sat Aug 22, 2015 7:19 am

I tried several of the suggestions on the forums (reinstall launcher, wait 8 hours, etc...), but after I reset my password I still can't log into the game. Is there anything else I can do? I checked on my wife's computer/account and she can log in, but I can't through my account. Thanks in advance...

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Agronas
Posts: 5

Re: Password change - can't log in

Post#2 » Sat Aug 22, 2015 2:37 pm

Still haven't been able to log in. Has anyone else been able to solve this problem some other way?

syckogamer
Posts: 1

Re: Password change - can't log in

Post#3 » Sun Aug 23, 2015 4:34 am

bump... same issue here atm

Agronas
Posts: 5

Re: Password change - can't log in

Post#4 » Sun Aug 23, 2015 1:53 pm

Still no luck from my side either, going on 3 days so I don't think it is a matter of just waiting out the DB update...

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simtex
Suspended
Posts: 322

Re: Password change - can't log in

Post#5 » Sun Aug 23, 2015 7:07 pm

going on 2 weeks now with this bugged, none of the suggested stuff works. their are multiple threads already but havent really seen any answers
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simtex
Suspended
Posts: 322

Re: Password change - can't log in

Post#6 » Sun Aug 23, 2015 7:28 pm

On another note, turn off router for 2 min. turn it back on. worked for me
Beautybeast|Buffedbabe|Inikah|Simtex|Seifu
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bosst
Posts: 2

Re: Password change - can't log in

Post#7 » Mon Aug 24, 2015 8:10 pm

I changed my password in the user control panel, but when I go to the launcher I cannot log in, arent both the forum password and launcher password the same? If not where can I reset my launcher password?

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wargrimnir
Head Game Master
Posts: 8421
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Re: Password change - can't log in

Post#8 » Tue Aug 25, 2015 1:14 am

Yes, your forum password is the same as your in-game password. It may take some time to update, and the game client does not like special characters.

If you've never been able to log into the game, it might be worth creating a new account and starting over. That's helped a few people.
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bosst
Posts: 2

Re: Password change - can't log in

Post#9 » Wed Aug 26, 2015 1:25 pm

That seemed to work, it just took a while to update the in game password, Thanks!

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