Crest deletion & Server rollbacks

[Mistdancer]

Yesterday, for the second time recently, the server was reverted to a prior to city siege state effectively deleting all crests acquired (through any means) in that timeframe. Unlike the last time, this time, the crash/reset/rollback/pulltheplug "solution", happened when only 15% of city instances remained open. over 3/4 had been resolved entirely.

Some thoughts

1) Blanket removals of all crests, both generated through bug/exploits and those earned fair and square, does not solve the issue. ANY issue. It doesn't even patch it up. It stashes it under the carpet and relocates it from one part of the player population to another. From those that logout knowing they legally participated in a city siege and do not login after, therefore having no idea that the rollback even happened, to those who happen to be online when the "new" city siege is forced. Not only does it move the problem, it generates more issues and discrepancies. People who happen to be online after the rollback, that had previously found themselves losing the (now)reverted city, are presented with two chances at winning more crests, while those who fairly participated and completed the reverted city (win or lose), have no chances even to retain some crests. I am sorry but this is not a game situation. It is a casino.

2)When city sieges were first introduced, gold bags contained sovereign pieces. That was afterwards reverted and the official explanation was that "contribution was" (and I am guessing still is) "broken". All those players that happened to luck out and gain (oftentimes even 2-3 per city) sov pieces, retained them after bags no longer contained armor parts. Why is that I wonder, since they were generated through a broken system? Because devs made the (correct imho) deliberation, that removing the pieces would generate unfound grief because in a sense, the players had earned those items. Earned is the operative word here. In exactly the same sense, people joining, playing out, and reaping fair rewards on a completed city siege that later gets reverted, have earned those rewards. When they log in to see them inexplicably and more importantly, unjustifiably, gone, they are to say the least, frustrated and perplexed.

3)The above respond to, and debunk, the two main casual explanations/convo stoppers that go around. a) That the rollback "is the best that can be possibly done in this situation" and b) "They gave us a new city to make up for it".

People don't remain logged in a server 24/7 to be able to brush off situations like these and still regain what was lost. Not even the most hardcore of us. Even if they could, that would not give them back what they have earned fair and square.

What will achieve that, is either a complete return of the medals they have been deprived of, and/or a thorough checking of the city logs and appropriate compensation given out.

[Demetrios]

I had to go to bed after crushing my SC but I logged out when the server was crashing, so I went to bed hoping that my 16 medals hadn't been deleted I log back on and find that yep they had been deleted and the only thing I had was the white bag that was still in my mailbox having not been deleted. Then I hear that they reset the city again and I was deep asleep when it finally came back up. This is most unjustified and also on that topic why does RR never get deleted? I kept all of that just not what was actually important and once again i've been set back this is now the third time i've had invader medals deleted. It's getting ridiculous either fix the server so it stops happening or stop deleting them.

[M0rw47h]

Play for fun and sonner or later you will get your gear...

[Dragonov43]

It's just a game.

[Mistdancer]

Play for fun and sonner or later you will get your gear...

Oh ok. I agree. Let's then just go ahead and wipe everyone's items and promote a system where gear will eventually be randomly sent to peoples mail every now and then. We don't need comprehensive reward systems etc. Overrated stuff. We just need feelgood fatherly suggestions.

It's just a game.

You don't say. I never thought of it.

[Lithenir]

TL;DR
Devs made it clear that there is no compensation for missing or lost or wiped things. You wasted your time making this post.

And before you ask why they don't do it. Simply because it's a private and the devs are making everything in their spare time. If they would give you compensation on these things, then they would open a dam and everyone keep wanting their "things back" or whatever. They don't have the time and made it very clear that there is no compensation.

[Yaliskah]

- C. This project is in its alpha stage.
Spoiler:
All this project is a vast WORK IN PROGRESS. This is not an excuse - it means that the server is not feature complete, that bugs exist and that major changes to aspects of the game may occur, including resets and rollbacks as and when necessary if we have no better solutions. We will do our very best to avoid these at all costs.

- All contributors in this project aren't professionals and are working for free. They do what they can, where they can, when they can.They have a limited comprehension of things and they are trying their best to make things better step by step. Often 3 steps forward, 2 steps back.

source : viewtopic.php?f=2&t=13607

[Mistdancer]

TL;DR
Devs made it clear that there is no compensation for missing or lost or wiped things. You wasted your time making this post.

And before you ask why they don't do it. Simply because it's a private and the devs are making everything in their spare time. If they would give you compensation on these things, then they would open a dam and everyone keep wanting their "things back" or whatever. They don't have the time and made it very clear that there is no compensation.

1) Everyone is contributing in this private server, both player and devs, in their spare time. The server needs both in order to be active.

2) Wanting crests you have earned, is not "wanting things back or whatever". Is wanting things that you have earned.

3) I did not waste my time making this post. I wasted my time waiting on a city for 15 + hours only to get my rewards on that wiped. So did hundreds of other players.

4) Keeping up with a steady reward system and being consistent with your past actions (letting people keep sov gear items from gold bags acquired through a "broken" contribution system), does not require time. It requires exactly that. Consistency.

[wargrimnir]

TL;DR
Devs made it clear that there is no compensation for missing or lost or wiped things. You wasted your time making this post.

And before you ask why they don't do it. Simply because it's a private and the devs are making everything in their spare time. If they would give you compensation on these things, then they would open a dam and everyone keep wanting their "things back" or whatever. They don't have the time and made it very clear that there is no compensation.

1) Everyone is contributing in this private server, both player and devs, in their spare time. The server needs both in order to be active.

2) Wanting crests you have earned, is not "wanting things back or whatever". Is wanting things that you have earned.

3) I did not waste my time making this post. I wasted my time waiting on a city for 15 + hours only to get my rewards on that wiped. So did hundreds of other players.

4) Keeping up with a steady reward system and being consistent with your past actions (letting people keep sov gear items from gold bags acquired through a "broken" contribution system), does not require time. It requires exactly that. Consistency.

We don't actually need both. There are more than enough people here who understand that **** happens and can get over it. We don't need you.

[Mistdancer]

- C. This project is in its alpha stage.
Spoiler:
All this project is a vast WORK IN PROGRESS. This is not an excuse - it means that the server is not feature complete, that bugs exist and that major changes to aspects of the game may occur, including resets and rollbacks as and when necessary if we have no better solutions. We will do our very best to avoid these at all costs.

- All contributors in this project aren't professionals and are working for free. They do what they can, where they can, when they can.They have a limited comprehension of things and they are trying their best to make things better step by step. Often 3 steps forward, 2 steps back.

source : viewtopic.php?f=2&t=13607

It does not seem that these are avoided at all costs. It seems, like others have noted in similar posts, that the costs are not considered as very heavy at all.
Going into a war campaign that culminates on a city siege after 15 hours and 2 server resets, and coming out with much less rewards than you came in with, is not 3 steps forward, 2 steps back. It is only steps back.