error: Authentication failed -- application will now terminate

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Torkysito
Posts: 7

error: Authentication failed -- application will now terminate

Post#1 » Mon Jan 15, 2018 11:23 pm

Hi all. This is my problem: when i try to play all run perfect, but in the hall before appear your characters, in the little black window dosent's shows the conection words and in some minuts appear this notice:

"Authentication failed-- application will now terminate"

I have seen the same issue in the forum but my problem is other, this depend which conexion I am using in the moment I want to play I have this problem or not.

Someone have had the same problem?and sorry if my english is not perfect

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Draugris
Posts: 321

Re: error: Authentication failed -- application will now terminate

Post#2 » Tue Jan 16, 2018 6:20 am

I am not sure what you mean by "this depend which conexion I am using in the moment I want to play" . What kind of connection are you using ?

Regarding "in the hall before appear your characters, in the little black window " do you have a screenshot where that error appears ?
Live: Carroburg -> Santorro (WH), The first Guard (TfG)

Torkysito
Posts: 7

Re: error: Authentication failed -- application will now terminate

Post#3 » Tue Jan 16, 2018 8:14 am

Yes I have a screenshoot of the error.

https://drive.google.com/file/d/1c5l339 ... sp=sharing


That I try to explain with conection is ,that I have played the game perfectly in the university or in some friends house but then if I play in my house appear this error and I can't play. Well some times I have tryed enter in the game like 10 times or more and at the end the game works but this is totally random XD

Draugris
Posts: 321

Re: error: Authentication failed -- application will now terminate

Post#4 » Tue Jan 16, 2018 8:59 am

Never seen that error. Maybe it is provider or network device related so what i would try first is to reset the router in your house and see how that goes. If that is not helping i would try to setup a connection through a vpn. There are many available, a free one that i use for other games is this one:

http://www.vpngate.net/

Are you playing the game at your friends house or at your campus from the same computer (notebook or something) ?
Live: Carroburg -> Santorro (WH), The first Guard (TfG)

Torkysito
Posts: 7

Re: error: Authentication failed -- application will now terminate

Post#5 » Tue Jan 16, 2018 10:01 am

Yes , I am using the same ladtop in all places. So that is why i don't know what is the problem or how solve because in other places works, but in my house not XD.

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Hargrim
Former Staff
Posts: 2465

Re: error: Authentication failed -- application will now terminate

Post#6 » Tue Jan 16, 2018 10:32 am

Check firewall settings and open WAR ports.

If this won't help just play through your cell internet access.
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Torkysito
Posts: 7

Re: error: Authentication failed -- application will now terminate

Post#7 » Tue Jan 16, 2018 11:43 am

I have checked firewall settings and war ports are opened so i have no idea what is wrong. I have reseted my router too but any change.

User avatar
Hargrim
Former Staff
Posts: 2465

Re: error: Authentication failed -- application will now terminate

Post#8 » Tue Jan 16, 2018 12:06 pm

The issue might be your ISP too - do you have a friend with same ISP as you where you could go and check this? If it happen to them too this should rule out all other possibilities.
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Draugris
Posts: 321

Re: error: Authentication failed -- application will now terminate

Post#9 » Tue Jan 16, 2018 3:11 pm

Torkysito wrote:I have checked firewall settings and war ports are opened so i have no idea what is wrong. I have reseted my router too but any change.
As i have said, try it with a vpn connection. If anything works from the campus and anything works from your friends house than it is very likely that it has to do something with the provider you are using at home.
Live: Carroburg -> Santorro (WH), The first Guard (TfG)

Torkysito
Posts: 7

Re: error: Authentication failed -- application will now terminate

Post#10 » Tue Jan 16, 2018 4:10 pm

Yea , all works in my campus and my friends house and it is so frustrating that only have problems with this game and no with others. And I have no idea how to solve this XD. I have never used a vpn connection, and don't know how it works, I need investigate it hahahah. will it work for this game only or will it affect other processes on my pc?

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