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what should i do if bug report keep closed

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anarchypark
Posts: 2085

what should i do if bug report keep closed

Post#1 » Fri Aug 11, 2017 4:52 pm

bug report closed by gm.
clearly it's because my english. mis-communication.
don't wanna spam it. it's already closed 2 times. ( same report but 1 from me, 1 from other player )
what's official way to contact that gm to explain more clearly.
PM from this site ?
or I have to use github? i'm not familiar with it.
ty
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BG8, Sorc8, DoK8, WE7, Chs8, Mg8, Ze7, Mara8, BO6, SH7, Shm6, Chop4
SC summary - viewtopic.php?f=8&t=20415
( last update : 2020.06.09)

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Fractus
Posts: 82

Re: what should i do if bug report keep closed

Post#2 » Fri Aug 11, 2017 8:37 pm

Github is the place to report bugs, register a username, click the RoR link, sign in, create new big report, write a sentence, attach an screenshot, job done

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Malaika
Posts: 9

Re: what should i do if bug report keep closed

Post#3 » Fri Aug 11, 2017 11:18 pm

anarchypark wrote:bug report closed by gm.
clearly it's because my english. mis-communication.
don't wanna spam it. it's already closed 2 times. ( same report but 1 from me, 1 from other player )
what's official way to contact that gm to explain more clearly.
PM from this site ?
or I have to use github? i'm not familiar with it.
ty
Couple of questions: Did the closed report have any tags on it, or comments that cross-referenced it to another issue, that would indicate why it was closed? It may have been closed because it was already reported. Also, if the problem seems to be an english translation issue, do you have a way to get your issue translated so that it may be understood more clearly?

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anarchypark
Posts: 2085

Re: what should i do if bug report keep closed

Post#4 » Sat Aug 12, 2017 1:17 am

Fractus wrote:
Spoiler:
Github is the place to report bugs, register a username, click the RoR link, sign in, create new big report, write a sentence, attach an screenshot, job done
really? is my english that awful to understand? I think you didn't even read.
Malaika wrote:
Spoiler:
Couple of questions: Did the closed report have any tags on it, or comments that cross-referenced it to another issue, that would indicate why it was closed? It may have been closed because it was already reported. Also, if the problem seems to be an english translation issue, do you have a way to get your issue translated so that it may be understood more clearly?
it's little complicate bug. he closed it with it's normal comment. i'm 99% sure it's bug.
i'll try a few more times.
SM8, SW8, AM8, WL7, KoBS6, BW6, WP8, WH7, IB8, Eng5, RP5, SL6
BG8, Sorc8, DoK8, WE7, Chs8, Mg8, Ze7, Mara8, BO6, SH7, Shm6, Chop4
SC summary - viewtopic.php?f=8&t=20415
( last update : 2020.06.09)

sonorous
Posts: 97

Re: what should i do if bug report keep closed

Post#5 » Sat Aug 12, 2017 3:13 am

Don't panic
Too soon ?

Get photos or vid evidence and repost it if ur 100% sure its not a normal thing.
Kolland & Irolland

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