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Cannot Login. Web Server in red

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User avatar
rpvd
Posts: 10

Cannot Login. Web Server in red

Post#1 » Sat Jun 10, 2017 1:54 pm

Cannot login with web server in red. Tried changing my password but still the same. Played earlier today but when I login tonight, I can no longer login and notice web server is red.

Hope you can help me on this issue.

Many thanks.

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Elven
Former Staff
Posts: 5161

Re: Cannot Login. Web Server in red

Post#2 » Sat Jun 10, 2017 3:12 pm

The red icon indicates that your launcher cannot connect to the log in server. Most likely due to something preventing it, like protection software and/or firewall.

Try adding an exception for the game folder and RoRlauncher.exe then try logging in.

User avatar
rpvd
Posts: 10

Re: Cannot Login. Web Server in red

Post#3 » Sat Jun 10, 2017 5:53 pm

Sorry not familiar how to put exception on the said files/folder. Appreciate if you can help me farther or give details how to do it.

Many Thanks!

User avatar
Elven
Former Staff
Posts: 5161

Re: Cannot Login. Web Server in red

Post#4 » Sat Jun 10, 2017 8:41 pm

The specifics depend on what anti virus program/protection software you use. There's usually an "exception "
or "whitelist" option where you can tell it what folder or application to ignore so it won't block/delete the application when it runs.

If you're not sure how to do it step by step, try googling how to allow exceptions for programs in anti virus'.

User avatar
rpvd
Posts: 10

Re: Cannot Login. Web Server in red

Post#5 » Sun Jun 11, 2017 4:13 am

Tried your advise to the details. Did not work, login still the same. Do I need to reinstall the RoR launcher?

Sargl1977
Posts: 7

Re: Cannot Login. Web Server in red

Post#6 » Sun Jun 11, 2017 6:31 am

I have the same problem , i reinstall drivers , try to use hotspotshield(on this i can switch on game but dont have any chars, and few seconds late , have crtitical error) and still red box ;c I dont use any antvirus and unblock firewall :) Sorry for english and pls try to help me ;c

User avatar
rpvd
Posts: 10

Re: Cannot Login. Web Server in red

Post#7 » Mon Jun 12, 2017 1:20 am

tried the cmd rewrite but login still the same.
Hope you can look on this issue.

User avatar
rpvd
Posts: 10

Re: Cannot Login. Web Server in red

Post#8 » Mon Jun 12, 2017 7:17 pm

I can login again. I think issue is related to game booting.

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