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Stuck in a black screen

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SulfonicBR
Posts: 5

Stuck in a black screen

Post#1 » Sun Jan 18, 2015 12:56 am

i can't play everytime i launch the game load and then there is only the hud to chose the server,setting,credits,quit,please help me!
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Elven
Former Staff
Posts: 5161

Re: Stuck in a black screen

Post#2 » Sun Jan 18, 2015 12:57 am

Looks like the game possibly didn't download properly. Which download links did you use?

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OddSean
Posts: 95

Re: Stuck in a black screen

Post#3 » Sun Jan 18, 2015 12:38 pm

I used the normal download links and it worked fine. Downloading via Mega is risky, because Mega can easily put Malware/Viruses/Trojans on your computer and downloads.
If you're used to Mega and know how to download while avoiding viruses, you probably installed the files incorrectly.

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Elven
Former Staff
Posts: 5161

Re: Stuck in a black screen

Post#4 » Sun Jan 18, 2015 1:03 pm

Well, in this case: The Mega links are clean, and there's no chance of malware etc.

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MaxHayman
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Posts: 1076
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Re: Stuck in a black screen

Post#5 » Sun Jan 18, 2015 1:17 pm

OddSean wrote:I used the normal download links and it worked fine. Downloading via Mega is risky, because Mega can easily put Malware/Viruses/Trojans on your computer and downloads.
If you're used to Mega and know how to download while avoiding viruses, you probably installed the files incorrectly.
I'm not sure where you got this information from. However if anything MEGA would be safer. MEGA files are encrypted from when they are uploaded and ONLY decrypted once you download them. So the files cannot be tampered with or be opened without the decryption key.

This is how they try to get around laws megaupload had problems with.
Max Hayman

SulfonicBR
Posts: 5

Re: Stuck in a black screen

Post#6 » Tue Jan 20, 2015 8:45 pm

i used both torrent and mega.

SulfonicBR
Posts: 5

Re: Stuck in a black screen

Post#7 » Thu Jan 22, 2015 8:38 pm

ok guys i was able to create a character even when it is on the black screen after a created him it goes to the loading screen and quit. i downloaded the game and the launcher several times but nothing i dont know what can it be i never had this problem with other games did anyone was able to fix it?

danielgen
Posts: 1

Re: Stuck in a black screen

Post#8 » Sat Jan 24, 2015 1:48 am

I am also stuck in black screen, but after I load my character. I have no problem creating or selecting a character. I click 'play,' and then all I can see is my UI against a black screen. Could that be from the download? I did the 10 part direct download.
On my previous attempt, I was able to play until I got disconnected.

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Lucious
Posts: 7

Re: Stuck in a black screen

Post#9 » Sat Jan 24, 2015 4:37 am

^ I have the same problem.

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Elven
Former Staff
Posts: 5161

Re: Stuck in a black screen

Post#10 » Sat Jan 24, 2015 12:43 pm

Sounds like some key files are incomplete when you downloaded them. Try again and maybe use a different link just in case.

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