Authentication fail on Character Select - Failed To Auth Session

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User avatar
rphudson
Posts: 2

Authentication fail on Character Select - Failed To Auth Session

Post#1 » Wed Mar 15, 2017 12:54 pm

Hey All,

So I will start off that I have browsed the forums extensively to try and find an answer this is issue. I am getting the following in the logs at character select:

[2017/03/13 18:55:32] LoginInterface::DoEventNotify: Sending event type [9] to loginserver
[2017/03/13 18:55:32] Attempting authentication using session token
[2017/03/13 18:55:32] MythLogin::LoginClient::AuthenticateWithSessionToken: Attempting to authenticate with session token
[2017/03/13 18:55:32] MythLogin::LoginClient::Connect: Attempting connection to 46.X.X.77:8048 (IP is X out by me)
[2017/03/13 18:55:32] Active Sockets: Host [0] Client [1]
[2017/03/13 18:55:33] MythLogin::LoginClient::HandleVerifyProtocolReply: Received protocol verification reply from server
[2017/03/13 18:55:33] MythLogin::LoginClient::Authenticate: Attempting authentication with session token
[2017/03/13 18:55:48] Active Sockets: Host [0] Client [1]
[2017/03/13 18:55:57] MythLogin::LoginClient::ReportTimeout: Reporting timeout condition for expected reply type: 6
[2017/03/13 18:55:57] MythLogin::LoginClient::HandleAuthSessionTokenReply: Received session auth reply from server
[2017/03/13 18:55:57] MythLogin::LoginClient::HandleAuthSessionTokenReply: Failed to authenticate session. Result: 9
[2017/03/13 18:55:57] œš§: Failed authentication with session token. Result: 4904840
[2017/03/13 18:56:04] Active Sockets: Host [0] Client [1]


Things I have done:

Ran Tracert to the 46.x.x.x IP There are over 30 hops. Everything after the 15th hop times out, which is odd.
AVG is Disabled until next login
Windows Defender is disabled
I have removed read/write restrictions on folders in game directory
Set all executables as "Run as Admin"

So it will time out and say something to the effect of login timeout in a modal box, and then closes. Any ides?
My apologies if this is a common occurrence, but can't seem to find a solution.

Thanks

Ads
User avatar
rphudson
Posts: 2

Re: Authentication fail on Character Select - Failed To Auth Session

Post#2 » Sat Mar 18, 2017 11:03 am

Ok so after 45 minutes trying to login this morning I finally got a good login. Here is the difference between a success and fail

BAD LOGIN
[2017/03/18 06:50:55] MythLogin::LoginClient::HandleVerifyProtocolReply: Received protocol verification reply from server
[2017/03/18 06:50:55] MythLogin::LoginClient::Authenticate: Attempting authentication with session token
[2017/03/18 06:51:22] LoginInterface::DoEventNotify: Sending event type [9] to loginserver
[2017/03/18 06:51:22] Attempting authentication using session token
[2017/03/18 06:51:22] MythLogin::LoginClient::AuthenticateWithSessionToken: Attempting to authenticate with session token
[2017/03/18 06:51:22] MythLogin::LoginClient::Connect: Attempting connection to 46.105.54.77:8048
[2017/03/18 06:51:22] Active Sockets: Host [0] Client [1]

GOOD LOGIN
[2017/03/18 06:51:23] MythLogin::LoginClient::HandleVerifyProtocolReply: Received protocol verification reply from server
[2017/03/18 06:51:23] MythLogin::LoginClient::Authenticate: Attempting authentication with session token
[2017/03/18 06:51:23] MythLogin::LoginClient::HandleAuthSessionTokenReply: Received session auth reply from server
[2017/03/18 06:51:23] MythLogin::LoginClient::SendEventNotification: Sending notification of event [9] to server
[2017/03/18 06:51:23] MythLogin::LoginClient::GetAccountProperties: Requesting account properties from server
[2017/03/18 06:51:24] MythLogin::LoginClient::HandleGetAccountPropertiesReply: Received account properties list reply from server
[2017/03/18 06:51:24] MythLogin::LoginClient::GetClusterList: Requesting cluster list from server
[2017/03/18 06:51:24] MythLogin::LoginClient::HandleGetClusterListReply: Received cluster list reply from server
[2017/03/18 06:51:24] MythLogin::LoginClient::GetCharacterSummaries: Requesting character list from server
[2017/03/18 06:51:24] MythLogin::LoginClient::HandleGetCharListReply: Received character list reply from server
[2017/03/18 06:51:24] MythLogin::LoginClient::ConnectionClosed: Connection to server closed.
[2017/03/18 06:51:24] MythLogin::LoginClient::Teardown: Exhausted all servers in cycle.

I have setup a DMZ, to no avail. I have (temporarily) completely uninstalled virus protection. I was in a VPN selecting multiple locations to connect from which didn't work. I eventually am able to connect, but it definitely seems random, and 45 minutes is a bit long to be trying. Anyone have any ideas of what I am missing?

User avatar
Elven
Former Staff
Posts: 5161

Re: Authentication fail on Character Select - Failed To Auth Session

Post#3 » Sat Mar 18, 2017 1:30 pm

Most common cause I've seen due to this error is related to conflicting processes. Usually something like Asus assist and utility programs are the culprits. If you've got any programs that are similar, try ending the process and logging in.

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