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Client download issues and troubleshooting

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Sticky threads cover the most common questions. Please review them before posting to avoid duplicate topics and help save time for both players and staff.

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Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1291 » Fri Aug 05, 2016 9:58 am

If you're having issues where the game crashes when loading, try downloading it again.

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Elven
Former Staff
Posts: 5161

Common launcher issues

Post#1292 » Fri Aug 05, 2016 10:21 am

Now that server is online and we can play once more, many players may encounter that they can't log in due to the sheer number of new members.

I've created this topic to target these members and provide the information that they will need.


FOR NEW MEMBERS WHO CREATED AN ACCOUNT WHEN THE SERVER WAS DOWN:

Invalid username/password error:

If you are getting this error, this is because although your account was created on the forum, it's not been created on the game server. To fix this, simply go to User control panel and change your password in account settings. This will push your account to the game server.

NOTE: It may take some time to update if it doesn't instantly, so be patient.



FOR COMMON LAUNCHER ISSUES, CHECK THE FAQ TOPIC:
viewtopic.php?f=4&t=2889

In the topic linked above, it will cover error messages related to "unathorised access", "performance counter" and "file not found" errors. Be sure to read the FAQ to find the solution.



If you are getting this error message:
Data.myp:
System.IO.FileNotFoundException: Could not find file 'C:\Program Files (x86)\Warhams\Warhammer Online - Age of Reckoning\mythloginserviceconfig.xml'.

Try replacing your launcher with this unpacked copy

For further support post below, but only doing so once you've done all the above.

Wittygamertag
Posts: 30

Re: Common launcher issues

Post#1293 » Fri Aug 05, 2016 10:49 am

Game loads then I am left with a blank black box where connecting, logging in etc usually are scrolled just before character selection. Any help?

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Elven
Former Staff
Posts: 5161

Re: Common launcher issues

Post#1294 » Fri Aug 05, 2016 11:11 am

Try replacing your Return of Reckoning launcher with this copy and replace your Data.myp.

Luke5242
Posts: 6

Re: Client download issues and troubleshooting

Post#1295 » Fri Aug 05, 2016 3:47 pm

Here is the error my son is getting:
Error starting: System.UnauthorizedAccessException: Access to the path 'E:\Warhammer Online - Age of Reckoning\WAR.exe' is denied.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
at System.IO.FileStream..ctor(String path, FileMode mode)
at RoRLauncher.Client.patchExe()
at RoRLauncher.Client.Handle(PacketIn packet)

User avatar
Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1296 » Fri Aug 05, 2016 3:48 pm

Responded to you in your OP topic. Please stick to one topic and not duplicate messages.

Bl4cksheep
Posts: 3

Auth. Error

Post#1297 » Fri Aug 05, 2016 4:21 pm

Hello, I have downloading RoR + RoR Launcher. I put the launcher in to the WAR.EXE folder and i have take the folder not read only. I loged in and WaR works. Next time today War have a Authenication Fail. Anny time whos goes wrong?

Win 10 - updates
Avast antivir - on /off
Firewall - on / off
Router restart / Computer Restart

nothing helps
sorry 4 my eng its verry bad ....

User avatar
Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1298 » Fri Aug 05, 2016 4:22 pm

You might have an application that is running at the same time that is causing conflict. Do you have any applications such as asus utility software (or anything similar to that) running?

Check them and try again.

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Bl4cksheep
Posts: 3

Re: Client download issues and troubleshooting

Post#1299 » Fri Aug 05, 2016 4:48 pm

No i havent. The Problem is Critcal Error - time is exceeded in authentication (10 sec after open WAR)
But by the 101 try , RoR works ... I dont understand that. :?:

Caliowen
Posts: 1

Re: Client download issues and troubleshooting

Post#1300 » Fri Aug 05, 2016 4:56 pm

Data.myp:
System.InvalidOperationException: Impossible de charger les données de nom de compteur, car un index non valide '' a été lu à partir du Registre.
à System.Diagnostics.PerformanceCounterLib.GetStringTable(Boolean isHelp)
à System.Diagnostics.PerformanceCounterLib.get_NameTable()
à System.Diagnostics.PerformanceCounterLib.get_CategoryTable()
à System.Diagnostics.PerformanceCounterLib.CounterExists(String category, String counter, Boolean& categoryExists)
à System.Diagnostics.PerformanceCounterLib.CounterExists(String machine, String category, String counter)
à System.Diagnostics.PerformanceCounter.InitializeImpl()
à System.Diagnostics.PerformanceCounter..ctor(String categoryName, String counterName, String instanceName, Boolean readOnly)
à System.Diagnostics.PerformanceCounter..ctor(String categoryName, String counterName, String instanceName)
à MYPHandler.MYPHandler..ctor(String filename, del_FileTableEventHandler eventHandler_FileTable, del_FileEventHandler eventHandler_Extraction, HashDictionary hashDic)
à RoRLauncher.Client.UpdateWarData()

Help pls ? XD

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