Black screen and 'Stopped working'
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Please read the Install Guide before posting in this section.
Sticky threads cover the most common questions. Please review them before posting to avoid duplicate topics and help save time for both players and staff.
Thank you.
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Re: Black screen and 'Stopped working'
Ok, so I just installed it on my laptop (running Windows 7) and everything works fine on it. I copied that exact folder to my desktop and I'm having the same problems. So the game is fine, there's just something on my desktop that's not fine apparently. I am running Windows 10 (and dual monitors, but I had the same problems when I disabled 1, so that can't be it). *sighs*
Re: Black screen and 'Stopped working'
I'm not certain what the cause could be. I use Windows 10 also, and it works flawlessly. Have you installed all the latest Windows updates?
Re: Black screen and 'Stopped working'
Yeah, Windows is totally up to date. It must be something running in the background. Is there any log file present that could possibly show why it's going wrong?
I'll try to create a new user and see if it also happens there.
I'll try to create a new user and see if it also happens there.
Re: Black screen and 'Stopped working'
Can check for any processes running that are related to manufacturer software.
Re: Black screen and 'Stopped working'
What do you mean exactly?
So I just tested it under a different user and that worked perfectly. Now I just have to figure out what's running that's giving me all these issues.
So I just tested it under a different user and that worked perfectly. Now I just have to figure out what's running that's giving me all these issues.
Re: Black screen and 'Stopped working'
I know a lot of people who've had issues getting the game to work, and they found Asus software to be the culprit. I'm glad to hear you've made some progress, hopefully can find what process is conflicting it.
Re: Black screen and 'Stopped working'
Ah, that's what you mean. I don't have any ASUS software. I do have Razer software, that might be the culprit. Horrible company, they are.
Other than that, I have Teamviewer running in the background, AutoHotkey, Samsung Magician, Rainmeter, Launchy and some Intel Storage things. I'll quit/uninstall them one by one, to check if one of those may be the culprit.
Other than that, I have Teamviewer running in the background, AutoHotkey, Samsung Magician, Rainmeter, Launchy and some Intel Storage things. I'll quit/uninstall them one by one, to check if one of those may be the culprit.
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Re: Black screen and 'Stopped working'
I'll report back soon, I really need some sleep now!
Thanks for your assistance so far, though!
Thanks for your assistance so far, though!
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