cannot login : connection to server closed

[Elven]

Hello,

Could you get the person with the bugged account to contact me either by PM or my email.

[xyeppp]

Hi Elven,

The problem is that we cannot really find more information than what the OP (Blackstar) originally posted. He logs in, but right after the connexion to the servers and just before the character select, his client closes without any error.
As we also said in our previous posts, it doesn't look like his problem is related to his PC because we can reproduce it from ours and he can successfully connect using his wife's account. It really looks like it is a bug related to his account (or last character he logged in before the bug: Konekko) but we don't know how to help you guys out solving the issue. If you need us to do more testing please tell us and we'll do our best helping you out.

Can you do me a favor?
Download PacketLogger, extract it into your game folder and launch it with the game. Check if it will allow you to log-in.

[Blackstar]

I've downloaded the packet logger, and did the following procedure:
-Launched the game
-Launched the packet logger while the game was loading


I experienced the same behavior: the game client closes just before the character select. You will find attached the logs from the packetLogger, I hope it will help

https://www.dropbox.com/s/u2t13kr07p9ie ... 4.txt?dl=0

[Blackstar]

My Problem is resolved

Thanks all GM ^^

[Elven]

Glad to hear, have fun!