Launcher shows web server offline and login server yellow

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EternalChampion
Posts: 11

Re: Launcher shows web server offline and login server yello

Post#11 » Fri May 13, 2016 4:33 am

Reinstalling the game didn't resolve the problem for me. I didn't expect that it would, though. The problem doesn't seem to be a client error; rather it's the launcher that isn't receiving any response from the servers. It seems to affect only a small number of players so it's probably not a high priority issue right now with the T4 launch.

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Elven
Former Staff
Posts: 5161

Re: Launcher shows web server offline and login server yello

Post#12 » Fri May 13, 2016 11:15 am

Have you tried using a VPN and then launching the launcher?

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EternalChampion
Posts: 11

Re: Launcher shows web server offline and login server yello

Post#13 » Sun May 15, 2016 7:51 pm

Yes, I tried a VPN last week and got the same result. Using a packet sniffer I noticed that the launcher is trying to connect to 178.32.153.250 instead of 178.32.58.46 (which was mentioned by MagicThighs in another troubleshooting post). I can ping both addresses but the launcher still thinks the server is offline.

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Elven
Former Staff
Posts: 5161

Re: Launcher shows web server offline and login server yello

Post#14 » Sun May 15, 2016 7:55 pm

Could you try replacing your version of data.myp with this version.It has the updated server IP already injected in it, so it should work.

Iskall
Posts: 3

Re: Launcher shows web server offline and login server yello

Post#15 » Wed May 18, 2016 6:54 pm

I have the same problem and can't seem to fix it. The last time i played is about a month ago and everything worked fine back then. Someone found a solution yet?

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Elven
Former Staff
Posts: 5161

Re: Launcher shows web server offline and login server yello

Post#16 » Wed May 18, 2016 7:19 pm

Have you tried using a VPN?

Iskall
Posts: 3

Re: Launcher shows web server offline and login server yello

Post#17 » Wed May 18, 2016 7:25 pm

Yes, VPN didn't work. Reinstalling the game/launcher, disabling firewalls and replacing data.myp didn't work too :( It's realy frustrating.

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Elven
Former Staff
Posts: 5161

Re: Launcher shows web server offline and login server yello

Post#18 » Wed May 18, 2016 8:19 pm

Is there some recent application you installed that is conflicting with the launcher?

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EternalChampion
Posts: 11

Re: Launcher shows web server offline and login server yello

Post#19 » Thu May 19, 2016 5:24 pm

The updated data.myp didn't resolve the problem with the launcer. I installed the game on a spare laptop to narrow the cause and connected without issue, so the problem turned out to be on the gaming pc that I was using for WAR after all. Unfortunately my troubleshooting skills failed to uncover the actual problem (which is a frustrating admission) so I just wiped that pc clean and the launcher is friendly again.

Thank you for taking the time to offer assistance.

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