No option to create a character

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minnmmo
Posts: 6

No option to create a character

Post#1 » Mon May 09, 2016 4:29 pm

I just installed the game and I load it. I get to the main screen and hear the music and see the background but I have no option to make a character. to the right of the screen is an empty square box. Not sure what is going on. Server is up but I don't have the option to make a character.

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Elven
Former Staff
Posts: 5161

Re: No option to create a character

Post#2 » Mon May 09, 2016 4:31 pm

minnmmo wrote:I just installed the game and I load it.
Do you mean you downloaded the copy from our site? Is it version 1.4.8?

minnmmo
Posts: 6

Re: No option to create a character

Post#3 » Mon May 09, 2016 4:32 pm

Yes it is version 1.4.8 and I put the launcher in the main folder. The game loads up and I get to the screen but I have no option to make a character.

minnmmo
Posts: 6

Re: No option to create a character

Post#4 » Mon May 09, 2016 4:34 pm

I do get an error (though I think many get it) saying 'cannot load counter name data' but the game still loads.

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Elven
Former Staff
Posts: 5161

Re: No option to create a character

Post#5 » Mon May 09, 2016 4:54 pm

Is this what you get?

Code: Select all

at System.Diagnostics.PerformanceCounterLib.GetStringTable(Boolean isHelp)
at System.Diagnostics.PerformanceCounterLib.get_NameTable()
at System.Diagnostics.PerformanceCounterLib.get_CategoryTable()

minnmmo
Posts: 6

Re: No option to create a character

Post#6 » Mon May 09, 2016 5:04 pm

Yes. that is the error message I receive.

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Elven
Former Staff
Posts: 5161

Re: No option to create a character

Post#7 » Mon May 09, 2016 5:05 pm

OK, run this program as administrator and try logging in again.

minnmmo
Posts: 6

Re: No option to create a character

Post#8 » Mon May 09, 2016 5:09 pm

do I unzip this into the main folder?

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Elven
Former Staff
Posts: 5161

Re: No option to create a character

Post#9 » Mon May 09, 2016 5:11 pm

Unzip it anywhere. It's a batch command that rebuilds performance counters automatically.

minnmmo
Posts: 6

Re: No option to create a character

Post#10 » Mon May 09, 2016 5:15 pm

Well it looks like it worked. Thanks for the help. Oh how I have missed my Greenskin Shammy

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