Return of Reckoning

Ok that doesnt make any sense to me, but thanks for your help, wish an admin would come by and explain the situation

Hello, my friends and i played about a year ago and we decided to take a break from the game because the content we were looking for was not yet released, however, recently we got back into the game and when i logged into the game, both my level 35 characters were deleted and no where to be found ...

What do i do when i select the english version

Hello i am trying to torrent the game but the speeds that i am getting in Utorrent are no where near the speeds i should be getting, is there a problem with the server or something at the moment? Utorrent says i am downloading at 47.1 kB/s and dropping down to 20 kB/s but on speed test i am getting ...