Return of Reckoning

Hello,

Yesterday we lock a zone and i win purple bag... But it never come in my mail box idk why ...
Few hours latter i win blue bag and it come in my mail box.

I ask in Help chat, and people say to me : "wait for the server restart" ..

Can you do something about this please ? honestly i don't ...

Hello,

My old account i can't connect on client and launch the game " invalid user or pass" but it work on the website !!??

Any advice ? Thx you very much