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Need help with account info/missing characters

Posted: Fri Sep 11, 2015 3:40 pm
by Aurrek
I may have 2 account logins. not sure as i registered Aurrek just now and logged in, but there isnt any characters at all. Also my default/saved name for this site was AurrekWH
I had 17ish WH named aurrek or aurrekwh with some gold and items from a friend. I have been a away for 5 weeks or so. didnt see anytthing about a character wipe.
I can provide any associated emails just having issues with resetting pword and such.

Re: Need help with account info/missing characters

Posted: Fri Sep 11, 2015 5:08 pm
by Ley
Message one of the GMs with this.

Re: Need help with account info/missing characters

Posted: Fri Sep 11, 2015 7:39 pm
by AurrekWH
Ok I got the correct account log in before contacting GM. reset then changed the password which works here but does work on launcher. I made sure not to use any special characters.

Re: Need help with account info/missing characters

Posted: Sat Sep 12, 2015 12:33 am
by wargrimnir
AurrekWH wrote:Ok I got the correct account log in before contacting GM. reset then changed the password which works here but does work on launcher. I made sure not to use any special characters.
That will take some time to update on the Launcher. Not sure what the issue is, but it's definitely a thing. By "some time", I mean hours, several of them. Or days. We have no idea.

Re: Need help with account info/missing characters

Posted: Sat Sep 12, 2015 6:07 pm
by AurrekWH
Ya i read that in another post. thanks anyways. its been about 20 hours :(