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activation link doesn't come =((

Posted: Thu Jul 17, 2014 10:16 pm
by sparkly
please help my mom activation link on the email does not come an hour already. (Wanted to play, remember the past). Thank You.

P.S. hi Max))

Re: activation link doesn't come =((

Posted: Thu Jul 17, 2014 10:21 pm
by Elven
Did you check the "Junk" folder?

Re: activation link doesn't come =((

Posted: Thu Jul 17, 2014 10:25 pm
by sparkly
Elven wrote:Did you check the "Junk" folder?
No, all empty ((

Re: activation link doesn't come =((

Posted: Thu Jul 17, 2014 10:39 pm
by Elven
You sure the email address is the correct one?

You can try logging in with the account. It will say "The specified username is currently inactive. If you have problems activating your account, please contact a board administrator."

Underneath, there is a link to "Resend activation e-mail". Try that and see if you receive the email.

If not, contact Dascoub.

Re: activation link doesn't come =((

Posted: Fri Jul 18, 2014 5:57 pm
by roni
I am submitting this on behalf of my friend, who is having the same situation.
He checked all folders, "spam" included, but nothing. Tried with another email addy/screenname and still nothing. I tried with an alternate email account of mine and no luck.
He tried the "resend" and that didn't work.
Tried to contact Dascoub as shown on his "contact" information and that took to some other website. Tried sending message and says I am not authorized yet.
When I signed up for myself, the authorization email was there almost instantaneously. So I dunno =(

Re: activation link doesn't come =((

Posted: Fri Jul 18, 2014 10:00 pm
by Elven
I just tried to help a person set up his account. I suspect there might be a problem restricting automated emails to be sent out.

I've contacted Dascoub to find out what or if there is a problem.

Re: activation link doesn't come =((

Posted: Sat Jul 19, 2014 5:15 am
by roni
Ok, thank you!

Re: activation link doesn't come =((

Posted: Sat Jul 19, 2014 9:24 am
by MaxHayman
I *may* have fixed it. I've turned off activation for now though until DaScoub can check it out.

Re: activation link doesn't come =((

Posted: Sat Jul 19, 2014 10:53 am
by Elven
Thanks Maxine ;)

Re: activation link doesn't come =((

Posted: Fri Nov 14, 2014 6:08 pm
by Vizzie01
Not sure if the activation is still disabled?
tried to register with 2 different accounts, no email.

tried to logon 1st acc 1sttime: launcher said i have special chars in my pw, after changing to a simple pw the launcher is telling me that the pw i typed may be incorrect. Wonder if this is due to the acc not being activated?


cheers,
Lukas