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Error with not existing character [Need Dev attention]

Posted: Sun Jun 22, 2025 10:51 pm
by jwolnik
Heya,

So that’s my 3rd approach to reach the Devs or any support on my case coz for now im left with silence :(

After Twitch drop i was able to send rewards that I gathered to my toons… yeah but on the list there was a toon on the top that was called similar to my toon but it’s now mine (there was a 1 letter difference) so RoR let me send trophies from here to some not existing character in the game…

I would love to get those rewards back and unlink this weird not mine toon from my account.

No I don’t have access to this “wrong” toon in the game.


Yes I wrote on the discord channel in the support section, and yes I wrote the support ticket on the web - no response :/

Re: Error with not existing character [Need Dev attention]

Posted: Mon Jun 23, 2025 1:53 pm
by wargrimnir
jwolnik wrote: Sun Jun 22, 2025 10:51 pm Heya,

So that’s my 3rd approach to reach the Devs or any support on my case coz for now im left with silence :(

After Twitch drop i was able to send rewards that I gathered to my toons… yeah but on the list there was a toon on the top that was called similar to my toon but it’s now mine (there was a 1 letter difference) so RoR let me send trophies from here to some not existing character in the game…

I would love to get those rewards back and unlink this weird not mine toon from my account.

No I don’t have access to this “wrong” toon in the game.


Yes I wrote on the discord channel in the support section, and yes I wrote the support ticket on the web - no response :/
We do not have a way to assist with this. It's an automated system, there's no manual controls that I'm aware of.