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Apostle's Runestaff of glory bought twice
Posted: Wed May 31, 2023 10:26 am
by MooMoo
So to make it short, i bought an item with War Crest twice (Apostle's Runestaff of Glory). When i bought it i havent heard any notification sound nor a notification in the chat that i bought the item, so my dumbass thought i had missclick and i clicked another time. Again no notification for the purchase, so i decided to look in my backpack and that's when i realised i bought it twice. Is it possible to refund the last purchase because it was kinda expensive (800 War Crest). I am looking forward to your reply, thanks for your help and have a nice day.
Re: Apostle's Runestaff of glory bought twice
Posted: Wed May 31, 2023 12:42 pm
by BluIzLucky
Put Warn on Buy option on.
Not the worst to double purchase since the upgrade is less defensive but more heal output.
Would be nice with a 24 hour refund period and/ or a warning for repeat purchases of non-consumable items bought with War Crests/Tokens.
E.g.
"You already own 1 Runestaff of Glory, are you sure you want to purchase it again?"
Re: Apostle's Runestaff of glory bought twice
Posted: Wed May 31, 2023 12:57 pm
by MooMoo
Thanks for the reply. Yeah or just a message in the chat box that say that you've buy something. I think the warn on buy pop-up is not a good solution, its not user friendly imo and as you say there others solution aswell (like allow me to dual wield staffs

)
I guess i can say goodbye to my 800 War Crest then. *I am never gonna financially recover from this meme*
I would love to see a response from a GM or CM on this subject also, because i havent seen anything about this kind of problem in the FAQ or sticked threads.
Re: Apostle's Runestaff of glory bought twice
Posted: Wed May 31, 2023 1:27 pm
by sioding
We don't replace or refund items for any reason. It's just not a service we offer.
Re: Apostle's Runestaff of glory bought twice
Posted: Wed May 31, 2023 1:45 pm
by MooMoo
Allright, thanks for the response anyway.