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came back to the game, cannot log in.
Posted: Sat Nov 06, 2021 2:12 pm
by Omifa75
Hiya
Just got the urge to play again, but I am stopped at the launcher.
I cannot login, It keeps telling me "Invalid username/password.
This is after I have reset the password, and are using the one that came in the reset mail.
Does anybody have any idear, about what to do?
Re: came back to the game, cannot log in.
Posted: Sat Nov 06, 2021 4:41 pm
by ExcretusMaximus
Are you using special characters in your password at all? The launcher doesn't like special characters, so while the password will work for the forums, the launcher rejects it.
Re: came back to the game, cannot log in.
Posted: Sat Nov 06, 2021 4:46 pm
by xpander
Like previous poster said. Change the password by going into top right, clicking on your name -> User Control Panel -> Profile tab ->Edit Account Settings
And change the password to something that contains numbers and letters only.
The problem with launcher is that it uses latin-1 encoding and forums use utf-8, so symbols will make the launcher cry.
Re: came back to the game, cannot log in.
Posted: Sat Nov 06, 2021 6:10 pm
by Omifa75
Thank you both for the quick reply.
I was using the e-mail send password, but I did what you both suggested, and it worked.
So no worries.
thank you again and have a nice day.
Re: came back to the game, cannot log in.
Posted: Tue Nov 23, 2021 4:06 pm
by smellyfeetz
Same here, can't use the account to login on forums or laucher and I just played last night (8 hours ago or so). And, on this account, characters are missing and this SH gear is GONE.
So yeah, still waiting on email for changing password. Seems the main account is just gone.