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Problem With my Account in-game

Posted: Mon Jun 07, 2021 1:37 pm
by SonSolon
Hey guys, tried to play ROR since a pair of years off, i can enter my account on the forum, however when i try to play via launcher i got a Invalid username/password message and cant enter the game.

Need any tips/ help

Re: Problem With my Account in-game

Posted: Mon Jun 07, 2021 2:08 pm
by SonSolon
I think i need to reactivate the account, but i dont know how!

Re: Problem With my Account in-game

Posted: Mon Jun 07, 2021 2:14 pm
by SonSolon
Solved it, changed password to only letters and works fine now!

Re: Problem With my Account in-game

Posted: Mon Jun 07, 2021 3:24 pm
by xpander
Yeah, launcher is a bit picky about the passwords, so do not use weird symbols or letters and have the password shorter than 16

Re: Problem With my Account in-game

Posted: Mon Aug 02, 2021 10:39 pm
by XellDincht
i tried to change my password to letters only but i can't login. Need help

Re: Problem With my Account in-game

Posted: Fri Aug 06, 2021 8:38 am
by xpander
XellDincht wrote: Mon Aug 02, 2021 10:39 pm i tried to change my password to letters only but i can't login. Need help
what does it say? you can't log in to forums or on launcher?
make sure you don't have any non-english letters there

Re: Problem With my Account in-game

Posted: Fri Aug 06, 2021 9:06 am
by Brickson
Just had problems loging in as well. Forum was fine but the launcher gave me "Invalid username/password" message. The password came straight out of my password manager. So there was no typo in it.
I set up a new password which seems to be working for the forum and the launcher. Comparing the two passwords gives me the impression that the launcher may have problems with passwords containing certain special characters like @ or # while the forum accepts them.

Re: Problem With my Account in-game

Posted: Fri Aug 06, 2021 9:19 am
by xpander
Brickson wrote: Fri Aug 06, 2021 9:06 am Just had problems loging in as well. Forum was fine but the launcher gave me "Invalid username/password" message. The password came straight out of my password manager. So there was no typo in it.
I set up a new password which seems to be working for the forum and the launcher. Comparing the two passwords gives me the impression that the launcher may have problems with passwords containing certain special characters like @ or # while the forum accepts them.
yes, thats what have been said already in this thread also.
special characters are no-no for the launcher cause of the character encoding ( latin1 for the launcher and utf8 for the forums)
english letters and numbers are fine. rest can have problems