Return of Reckoning

Good afternoon, I have such a problem in the city dungeon, namely in the BB / BE. For the second time, the boss is not being read, namely Karthug the Raging. I did not die on it, and I can’t close the quest and also get an egg for the quest, but I get a rollback!
Nickname in game Lapachka
Help solve this issue.

Thanks in advance.




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