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Cannot change password or log in to game

Posted: Fri Sep 04, 2020 8:15 am
by Centaurus
Hello, I am able to log in to the website. I cannot log in to the game with the same password. The servers are back up. I don't seem to have an option to change my password on my profile. I tried resetting my password, and received a new password from the email. This password works for the website but not for the launcher. I have no idea what to do here.

I may be a dumb dumb. I can't upload the photos either. 'Attachments' opens file explorer, but will not attach any selected images; dragging and dropping images into this box does nothing.

Here are links to images of my website profile without the option to change pw, and my inability to login to the game using the same pw i used to log into the website:

https://cdn.discordapp.com/attachments/ ... lemo_1.png

https://cdn.discordapp.com/attachments/ ... lemo_2.png

Thank you in advance for any suggestions.

Re: Cannot change password or log in to game

Posted: Fri Sep 04, 2020 9:20 am
by Centaurus
ucp.php?i=ucp_profile&mode=reg_details

Follow that link to change your password. The new password will allow you to log into the game.