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Guild Member Cannot Get Password Reset

Posted: Sat May 23, 2015 10:07 am
by Vampire
So a guild member of mine cannot log in to hes account.

He got theese problems.

- Cannot Log into game (Password Wrong)
- Cannot Log into forum (Password Wrong)
- He try to get a Password reset, he dont get any mail.
- Acc name Log is - hellagen182

Re: Guild Member Cannot Get Password Reset

Posted: Sat May 23, 2015 11:27 am
by Elven
If he's using a Microsoft email account, tell him to whitelist return of reckoning in his email account filters. He should then get the automated password reset email.

Re: Guild Member Cannot Get Password Reset

Posted: Sat May 23, 2015 12:35 pm
by hellagen182
problem solved! thanks :)