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Cant log in to one of my toons

Posted: Tue Apr 14, 2020 6:50 pm
by Docglue
Hi

I am having a very specific issue with one of my characters. Docswoma. I couldn't leave the city fight this morning and ended up just closing the game since I was just stuck alone in a never ending city fight.
I can log in to all other characters on my account. This one come up with the screen as if it is trying to connect to the server.

I will look forwards to hearing from you.

Kind Regards
Docswoma

Re: Cant log in to one of my toons

Posted: Tue Apr 14, 2020 6:53 pm
by Kaelang
This issue has effected a few people - normally you can contact a GM and politely ask them to port you out, but if you log out and return to the black screen the next option is to wait for a server reset.

You can try to log an alt character, type .gm in-game and discuss with an available GM - to see if there's anything additional they can do.

Re: Cant log in to one of my toons

Posted: Wed Apr 15, 2020 9:00 pm
by Djarkz
same problem.

Was in a SC as trhe server crashed. That specific toon can't be loaded. It starts to load Reikland Hills but then crashes.

Re: Cant log in to one of my toons

Posted: Wed Apr 15, 2020 9:26 pm
by Kaelang
Djarkz wrote: Wed Apr 15, 2020 9:00 pm same problem.

Was in a SC as trhe server crashed. That specific toon can't be loaded. It starts to load Reikland Hills but then crashes.
On the load screen have you tried the /stuck enter fix?

Basically, click Connect and then type [enter] /stuck [enter] /stuck as if you're typing.