Return of Reckoning

Hey y'all. First time trying to play, i keep getting this error after the game launches and tries to handshake the server. Im gonna guess its the 20 characters in my username




edit: I found the log
2020/03/13 11:43:30] LoginInterface::DoEventNotify: Sending event type [9] to loginserver
[2020/03/13 11:43:30] Attempting authentication using session token
[2020/03/13 11:43:30] MythLogin::LoginClient::AuthenticateWithSessionToken: Attempting to authenticate with session token
[2020/03/13 11:43:30] MythLogin::LoginClient::Connect: Attempting connection to 46.105.54.77:8048
[2020/03/13 11:43:30] Active Sockets: Host [0] Client [1]
[2020/03/13 11:43:31] MythLogin::LoginClient::HandleVerifyProtocolReply: Received protocol verification reply from server
[2020/03/13 11:43:31] MythLogin::LoginClient::Authenticate: Attempting authentication with session token
[2020/03/13 11:43:31] MythLogin::LoginClient::HandleAuthSessionTokenReply: Received session auth reply from server
[2020/03/13 11:43:31] MythLogin::LoginClient::SendEventNotification: Sending notification of event [9] to server
[2020/03/13 11:43:31] MythLogin::LoginClient::GetAccountProperties: Requesting account properties from server
[2020/03/13 11:43:32] MythLogin::LoginClient::HandleGetAccountPropertiesReply: Received account properties list reply from server
[2020/03/13 11:43:32] MythLogin::LoginClient::GetClusterList: Requesting cluster list from server
[2020/03/13 11:43:32] MythLogin::LoginClient::HandleGetClusterListReply: Received cluster list reply from server
[2020/03/13 11:43:32] MythLogin::LoginClient::GetCharacterSummaries: Requesting character list from server
[2020/03/13 11:43:32] MythLogin::LoginClient::HandleGetCharListReply: Received character list reply from server
[2020/03/13 11:43:32] MythLogin::LoginClient::ConnectionClosed: Connection to server closed.
[2020/03/13 11:43:32] MythLogin::LoginClient::Teardown: Exhausted all servers in cycle.
[2020/03/13 11:43:32] TCPNETSet::OSProcess EnumNetworkEvents call failed! Error code = 10038. Treating socket as closed.
[2020/03/13 11:43:32] TCPNETSet::OSProcess EnumNetworkEvents call failed! Error code = 10038. Treating socket as closed.
[2020/03/13 11:43:32] TCPNETSet::OSProcess EnumNetworkEvents call failed! Error code = 10038. Treating socket as closed. ad infinitum

edit 2: I re-downloaded, added all possible executable to my firewall exceptions, tried both 32 bit and 64 bit clients, changed my password on the forum (since I cant change it elsewhere)

I created another account, and i can login and everything works fine. My initial hunch was correct. Is there some mismatch between number of characters in an account name on the forum vs game? Should I submit a bug report?

It's unlikely to get fixed. Releasing new versions of the launcher gets expensive.