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Random crash to desktop
Posted: Thu Mar 05, 2020 4:36 am
by MisterCotton
Hello! I took a look around and I don't see anyone else having this issue with a solution.
I keep randomly crashing to desktop - without errors. While its random it for sure happens when I load or zone.
I tried reinstalling the game, the audio patch, reinstalling directx.
Just for good measure:
W10 Home - Up to date
X570-A PRO
Ryzen 5 3600
STRIX Vega 64
16 of that sweet RAM
Not having any issues with other games atm.
Re: Random crash to desktop
Posted: Thu Mar 05, 2020 4:58 am
by dackius
I am also using Ryzen with crashes to desktop or computer restarting. Defiantly Random, but zoning seems to trigger it so often I hold my breath when I do it.
viewtopic.php?f=4&t=35757
I have not had much luck with the solutions posted here, but they may pan out better for you. Sorry, I really wish I, or someone, had a better answer for this. What do your Window's Event Logs say if anything?
Re: Random crash to desktop
Posted: Thu Mar 05, 2020 3:18 pm
by MisterCotton
Thanks for the advice, but sadly nothing in logs and nothing there helped, unfortunately. My friend is using literally the exact same build as me and is having no issues.
Re: Random crash to desktop
Posted: Thu Mar 05, 2020 4:03 pm
by Akalukz
check your friends driver version for the video card. Maybe different.
Re: Random crash to desktop
Posted: Thu Mar 05, 2020 4:49 pm
by Xergon
MisterCotton wrote: Thu Mar 05, 2020 4:36 am
Hello! I took a look around and I don't see anyone else having this issue with a solution.
I keep randomly crashing to desktop - without errors. While its random it for sure happens when I load or zone.
I tried reinstalling the game, the audio patch, reinstalling directx.
Just for good measure:
W10 Home - Up to date
X570-A PRO
Ryzen 5 3600
STRIX Vega 64
16 of that sweet RAM
Not having any issues with other games atm.
You have pretty much the same setup as me, only difference im using 1660 gtx.
Make sure you running 64-bit client, it likes to change sometimes when you patch game.
Re: Random crash to desktop
Posted: Thu Mar 05, 2020 7:51 pm
by MisterCotton
Xergon wrote: Thu Mar 05, 2020 4:49 pm
MisterCotton wrote: Thu Mar 05, 2020 4:36 am
Hello! I took a look around and I don't see anyone else having this issue with a solution.
I keep randomly crashing to desktop - without errors. While its random it for sure happens when I load or zone.
I tried reinstalling the game, the audio patch, reinstalling directx.
Just for good measure:
W10 Home - Up to date
X570-A PRO
Ryzen 5 3600
STRIX Vega 64
16 of that sweet RAM
Not having any issues with other games atm.
You have pretty much the same setup as me, only difference im using 1660 gtx.
Make sure you running 64-bit client, it likes to change sometimes when you patch game.
Good call, thanks man! I'll check when I get home. If it jives I'll update here.