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My Characters are missing from my account
Posted: Tue Dec 03, 2019 5:17 am
by Fistiniusd
Hi, I haven't played in quite a long time. So i'd understand if they were wiped , but the armory still shows that the character is still valid. I'd like to try and recover my toons if at all possible and those associated with my account. I logged in and I had 1 toon still there but everything else was gone. Any help would be appreciated.
Re: My Characters are missing from my account
Posted: Tue Dec 03, 2019 5:56 am
by wargrimnir
Fistiniusd wrote: Tue Dec 03, 2019 5:17 am
Hi, I haven't played in quite a long time. So i'd understand if they were wiped , but the armory still shows that the character is still valid. I'd like to try and recover my toons if at all possible and those associated with my account. I logged in and I had 1 toon still there but everything else was gone. Any help would be appreciated.
When this particular thing happens the most likely answer is that you're logged into the wrong account. Back in the day people had all kinds of problems getting emails from us and made more than one account trying to get an activation email. Since your email is what we use to associate your characters to an account, we don't reveal/find those for people, and simply knowing the names of your characters will not help in getting your account fixed.
Re: My Characters are missing from my account
Posted: Tue Dec 03, 2019 6:09 am
by Fistiniusd
kind of hard to do since the memory of the computer stored my log in information . all I have to do is hit connect. I can try another login but im sure this is my only one.
Re: My Characters are missing from my account
Posted: Tue Dec 03, 2019 6:09 am
by Fistiniusd
btw the magus in question is the same name as my login here
Re: My Characters are missing from my account
Posted: Tue Dec 03, 2019 6:11 am
by Fistiniusd
ok. I have 2 logins.... had no idea
Re: My Characters are missing from my account
Posted: Sun Jan 24, 2021 11:34 am
by gargharoth
I have the same problem my character Bunoord has disappeared from the character selection winowd

Re: My Characters are missing from my account
Posted: Wed Feb 03, 2021 9:52 pm
by Duality
my character missing too
Re: My Characters are missing from my account
Posted: Mon Sep 12, 2022 4:40 pm
by DarkAvengers
Hello,
Same here, i cant see my character in the menu , and cant play him
Re: My Characters are missing from my account
Posted: Tue Oct 25, 2022 8:03 pm
by Gondrin
Same i got an engi on my acc and its lost