Page 1 of 1

Single click, double purchase

Posted: Sun Feb 24, 2019 6:44 pm
by Pentarch
I just purchased a vanq chest piece, single clicked and it purchased two, charging me medallions for two. I'm using a brand new razer naga mouse so i'm pretty sure its not my hardware. Any chance I can resell the chest piece to get my medallions back? 280 took so long!

Re: Single click, double purchase

Posted: Sun Feb 24, 2019 7:29 pm
by Rydiak
Historically there have never been "refunds" issued due to player mistakes. I recommend turning on "Confirm before buying" in the Options menu.

Re: Single click, double purchase

Posted: Sun Feb 24, 2019 7:56 pm
by Pentarch
I believe the double click is a known issue. I only clicked once

Re: Single click, double purchase

Posted: Sun Feb 24, 2019 8:33 pm
by Krima
never trust razer products

Re: Single click, double purchase

Posted: Mon Feb 25, 2019 12:05 am
by MaxHayman
I have put in a possible fix for next patch.

Re: Single click, double purchase

Posted: Mon Feb 25, 2019 3:43 am
by Pentarch
MaxHayman wrote: Mon Feb 25, 2019 12:05 am I have put in a possible fix for next patch.
Awesome. Any chance of a medallion refund for the issue? Thanks