Return of Reckoning

What do i do if I did not get my bag drop from a zone flip last night? I am a causal player and its a purple bag drop,
I mean this will set me back big time if there isnt something i can do to. Any ideas or some one u the food chain i can talk to?
I do have a screen shot of the message and time stamp.

You best bet is to post the relevant information in the official thread found here.