Page 1 of 1

problem of sending rvr bag

Posted: Fri Dec 07, 2018 12:46 pm
by Daerone
Hello, I had last night, around 20h-22h, a purple bag for the lock of the zone, with my WP.

But here I am, I have received nothing by mail, neither evening nor today.

Can you help me receive it?

My WP calls it "Ritus".
Looking forward to your reply, accept my greetings

In attachment the screen of the winning bag.
Spoiler:

Re: problem of sending rvr bag

Posted: Fri Dec 07, 2018 1:18 pm
by Hargrim
You will either get a bag after server restart (we will probably do one tomorrow when patching) or never if it is lost in limbo. Fingers crossed! Let us know after the patch if you get it.

Re: problem of sending rvr bag

Posted: Fri Dec 07, 2018 1:37 pm
by Collateral
Hargrim wrote: Fri Dec 07, 2018 1:18 pm You will either get a bag after server restart (we will probably do one tomorrow when patching) or never if it is lost in limbo. Fingers crossed! Let us know after the patch if you get it.
I never got mine from some 2 weeks back. Any clues as to what might be causing the bag limbo? I'm sure all those poor bags would love to get to their owner one day :(

Re: problem of sending rvr bag

Posted: Fri Dec 07, 2018 2:21 pm
by Sulorie
Collateral wrote: Fri Dec 07, 2018 1:37 pm
Hargrim wrote: Fri Dec 07, 2018 1:18 pm You will either get a bag after server restart (we will probably do one tomorrow when patching) or never if it is lost in limbo. Fingers crossed! Let us know after the patch if you get it.
I never got mine from some 2 weeks back. Any clues as to what might be causing the bag limbo? I'm sure all those poor bags would love to get to their owner one day :(
Christmas is coming. Guess from where Santa is getting the presents of all kids around the world.

Re: problem of sending rvr bag

Posted: Fri Dec 07, 2018 2:34 pm
by Collateral
Damn it Santa, that's not how it's supposed to work.

Re: problem of sending rvr bag

Posted: Fri Dec 07, 2018 2:38 pm
by Hargrim
We currently doesnt know what is causing this :).

Re: problem of sending rvr bag

Posted: Fri Dec 07, 2018 3:30 pm
by Natherul
Colleteral please PM me with exact date and time (if possible) the lock happened.

The issue is that we dont have any real data on if its truly lost as we get reports when its just not delivered to a player but it has been recorded.

Re: problem of sending rvr bag

Posted: Fri Dec 07, 2018 4:37 pm
by Collateral
Sry Nath but I really can't remember. It was probably within the first ten days or so after new gear release. It happened to my purple also but I did receive that one eventually. If it happens in the future I'll let you know.