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Lost item
Posted: Sun Mar 08, 2015 11:58 am
by Xilanade
Hello!
I have just bought Bloody Cowl for my zealot Sina in AH. I checked auction mail, took attached item, but sadly it's not appearing in my backpack. I relogged, but still not there. Could you please have a look at it when time. Thx
Re: Lost item
Posted: Sun Mar 08, 2015 12:19 pm
by Ley
Backpack full?
Re: Lost item
Posted: Sun Mar 08, 2015 3:38 pm
by Xilanade
enough space in backpack
Re: Lost item
Posted: Sun Mar 08, 2015 9:44 pm
by Teinhala
When I was sending by mail from one of my char (Teinhala) to another (Pikachu) 2 jewelry +10 strength and str cloak (event cloak) - these three items has been missed. Please can you return these things back. Thank you in advance!
Re: Lost item
Posted: Sun Mar 08, 2015 9:51 pm
by Azarael
We don't reimburse lost items.
Re: Lost item
Posted: Sun Mar 08, 2015 9:52 pm
by Adell
I lost the Decayed spear for SH.
Re: Lost item
Posted: Sun Mar 08, 2015 10:07 pm
by Kaitanaroyr
They don't give back items that are lost.
Re: Lost item
Posted: Sun Mar 08, 2015 10:12 pm
by Teinhala
Azarael wrote:We don't reimburse lost items.
good work
Re: Lost item
Posted: Sun Mar 08, 2015 10:34 pm
by Azarael
There's a simple reason for it: we cannot verify the legitimacy of such requests.
Re: Lost item
Posted: Mon Mar 09, 2015 9:56 am
by Luth
Seems to happen also without any mailbox involved. I just bought the IB decayed shield from phantomdrake. I had it in my inventory after that and after a relog, it was gone from the inventory.
Maybe i just should have sent it to another char without relogging to avoid the bug.
Edit: item is back maybe automatically through server restart, seems like this issue was only temporary.