Page 1 of 2

No Login :(

Posted: Sun Jan 07, 2018 7:23 am
by Speedtrain
installed the game,doing everything i had to do (reading every support topic), enable 3.5 network whatever windows shitty, run as admin, enable reading,etc

Login screen,server all green, try co connect,black screen, login screen (loading WAR,etc), then blackscreen again and get kicked back to the desktop...i tried it for 100 times now and everytime the same.

I hope,some1 has a nice Idea :)

Re: No Login :(

Posted: Sun Jan 07, 2018 10:05 am
by Draugris
It´s always difficult to help people that say "i have done erverything". Troubleshooting is something that is done step by step and most of the times it turn out that everybody understands something different by "everything".

What some people helped who got black screens is putting the directx dll into the warhammer folder. You can download it here:

https://www.dll-files.com/download/1ca9 ... twblEvZz09

Re: No Login :(

Posted: Sun Jan 07, 2018 1:26 pm
by Speedtrain
ok. I did every 7 Steps to join the WAR :D

installed the DLL now into the WAR folder,dont work.

The Problem is not,that i have blackscreen....the game starts loading and then kick me back to the desktop

Re: No Login :(

Posted: Sun Jan 07, 2018 1:31 pm
by Draugris
Do you mean by kicking to the desktop that the whole war.exe process dies ?

There is a sticky thread here with very valuable information on various problems:

viewtopic.php?f=4&t=2889

Re: No Login :(

Posted: Sun Jan 07, 2018 2:36 pm
by Speedtrain
i activate the NET Framework 3.5 and try the lodctr command at CMD as admin...both dont work

the launcher kicked be back to the desktop after the loading WAR screen :(

deavtivate firewall and Anti-Virus checked...dont work

Re: No Login :(

Posted: Sun Jan 07, 2018 3:17 pm
by Draugris
again,what do you mean by "kicked be back to the desktop" ? Do you mean that the whole war.exe process dies ?

Re: No Login :(

Posted: Sun Jan 07, 2018 3:28 pm
by Speedtrain
yep. I got the loading screen (warhammer online banner,trademark bla bla,mythic,copyrights,etc etc) then a second blackscreen and back to the desktop. If i click again to connect,nothing happen....then i close the connect screen, restart the exe, connect again and the same procedure starts...

Re: No Login :(

Posted: Sun Jan 07, 2018 4:23 pm
by Draugris
ok, that´s strange. Have you checked your eventlog if you find something there why the war.exe is crashing ?

Re: No Login :(

Posted: Sun Jan 07, 2018 5:06 pm
by Speedtrain
dont know,if this is the right eventlog,but its the last after i try to start WAR again :D

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="ESENT" />
<EventID Qualifiers="0">537</EventID>
<Level>2</Level>
<Task>12</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-01-07T17:05:00.035688200Z" />
<EventRecordID>94956</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-DBCKQLL</Computer>
<Security />
</System>
- <EventData>
<Data>svchost</Data>
<Data>3048,D,22</Data>
<Data>SRUJet:</Data>
<Data>-351</Data>
<Data>14</Data>
<Data>63</Data>
<Data>492</Data>
<Data>C:\WINDOWS\system32\SRU\SRUDB.dat</Data>
</EventData>
</Event>

Re: No Login :(

Posted: Sun Jan 07, 2018 5:30 pm
by Draugris
you should look a the application log for error messages after the war.exe crashes. the entry you posted here is related to a security database of you operating system. if that is shown as an error in your eventlog you have a general issue on your pc (that we can try to fix) but now i am not sure if it is related to your crashes