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login not possible

Posted: Thu Dec 14, 2017 10:35 am
by Apfelhans
Hello everybody,

In advance, I would like to apologize for my bad English and thank you very much for the opportunity to play my beloved game again.

Yesterday I downloaded everything and completely followed the instructions.

I can easily log in to the forum. When logging into the game but the error message appears that my username or my password are wrong.

I would be very happy if someone could help me in simple English.

Thanks in advance and a nice Christmas season,
Apfelhans

Re: login not possible

Posted: Thu Dec 14, 2017 12:25 pm
by Draugris
I assume you are starting the game through the RoR Launcher ?

If so you could try if you find a folder like

C:\Users\[your username]\AppData\Local\Return_of_Reckoning

delete this folder. Start the RoR Launcher again and try it to login your game credentials.

Re: login not possible

Posted: Thu Dec 14, 2017 7:27 pm
by Apfelhans
Thanks for the tip. Unfortunately, it wasn't.

It always appears: Invalid Username/Password

Re: login not possible

Posted: Thu Dec 14, 2017 7:29 pm
by Axerker
This happened to me. I went into the forum and did a Reset/Forgot password, which changes it to a random string. I logged in to the game with the random string (which worked), then logged into the forums and changed my password back to what it was originally.

Re: login not possible

Posted: Thu Dec 14, 2017 7:57 pm
by Apfelhans
Thanks for the tip. Unfortunately, it wasn't.

Same procedure...

Re: login not possible

Posted: Thu Dec 14, 2017 8:51 pm
by Axerker
Try this:



Spoiler:
Wrong Password/Username

- This happens when you use numbers or special letters like russian letters or for example: á à â. Change your password (8 digit seems to be fine. It may take some days before working with login server) or create a new account.

Re: login not possible

Posted: Fri Dec 15, 2017 12:50 am
by Apfelhans
Great, thank you.

That's what it was. I could have come on it myself...

Finally I can play this great game again.

See you in the game.

Best regards
Apfelhans

Re: login not possible

Posted: Fri Dec 15, 2017 9:48 am
by Axerker
Glad to hear it worked. Make sure you check the stickied threads when you run into a problem, that one was linked at the top of your post in the big red section. :)

Thanks to team member who put that little topic with common troubleshooting fixes together.


See you on the battlefield.