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Activation e-mail not being sent

Posted: Fri Dec 08, 2017 11:59 pm
by J3ST3R
My friend cannot log into the launcher because they are not receiving their activation e-mails. They checked it multiple times and there are no typos within their registered e-mail and the tried to re-send it multiple times. Did anyone else have a similar problem? If not do you guys know who and how I could contact someone that could fix this issue?

Re: Activation e-mail not being sent

Posted: Sat Dec 16, 2017 11:58 pm
by Myrdoc
Ditto. Got two buddies trying to get setup, and they're not receiving activation emails, been like 24hrs.

Re: Activation e-mail not being sent

Posted: Sun Dec 17, 2017 12:02 am
by wargrimnir
Already lit the signal fires, check back tomorrow.

Re: Activation e-mail not being sent

Posted: Sun Dec 17, 2017 12:10 am
by Myrdoc
Thanks a ton. Gave my buddies the heads up, so they can stop F5'ing their email till tomorrow.

Re: Activation e-mail not being sent

Posted: Sat Dec 23, 2017 12:43 am
by joaolol
@wargrimmir

my brother and his friend are having the same problem (22/12/17). they tried to create accs but no confirmation email has arrived. is there any problem with acc creation these days?

if needed / if it helps i can send you both emails.

thanks in advance

Re: Activation e-mail not being sent

Posted: Sat Dec 23, 2017 2:24 am
by Skjold
joaolol wrote:@wargrimmir

my brother and his friend are having the same problem (22/12/17). they tried to create accs but no confirmation email has arrived. is there any problem with acc creation these days?

if needed / if it helps i can send you both emails.

thanks in advance
Hi! im regestered less than week ago and had same problem. My email was send after 2 days. As i understood reading forum their mail server time to time have problem. So just be patient.

Re: Activation e-mail not being sent

Posted: Tue Dec 26, 2017 10:56 pm
by Hymdohl
Hi,

I'm trying to resolve this issue with a friend as well. He has tried with two email accounts and not received his activation/confirmation for either. He has tried using the "Resend Activation Email" link and has not seen a change. Is there anything else he needs to be doing? I didn't see any general advice other than "wait longer" so I just wanted to make sure that is the correct course of action.

Re: Activation e-mail not being sent

Posted: Wed Dec 27, 2017 6:06 am
by Manatikik
Hymdohl wrote:Hi,

I'm trying to resolve this issue with a friend as well. He has tried with two email accounts and not received his activation/confirmation for either. He has tried using the "Resend Activation Email" link and has not seen a change. Is there anything else he needs to be doing? I didn't see any general advice other than "wait longer" so I just wanted to make sure that is the correct course of action.
Try it to gmail account or wait it out.