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Blackscreen when launching game, UI still visible

Posted: Thu Nov 30, 2017 1:08 am
by Akuma
Hey guys.
After a recent reddit post I decided to jump back into warhammer online, however I run into an issue.
Whenever I start the launcher (all fine) and get into the game, I only see the UI buttons with a blackscreen in the background.
Now I think I've read every single thread on this issue in the last hour on this website and nobody has a solution for it, other than a guy running the game through a virtualmachine, no thank you.

My graphics card is a gtx 1070, running the latest driver.
I downloaded the torrent version and the normal .rar version, same problem persists.
Tried Windowed mode and fullscreen, nothing.
Looked into the debug log and it says:

[02:00:47.764]:OS Version: Windows 6.1 Service Pack 1
[02:00:47.764]:Adapter: [NVIDIA GeForce GTX 1070]
[02:00:47.764]:[Driver Version 23.21.13.8831][nvd3dum.dll] [WHQL Certified: No] [VendorID: 10de (1b81)]
[02:00:47.764]:Video Memory: 0mb
[02:00:47.764]:Processor: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz: 3392
[02:00:47.764]:Number of CPU Cores: 8
[02:00:47.764]:SSE Supported: Yes
[02:00:47.764]:System Ram: 16274 mb
[02:00:47.764]:Pixel Shader: 3 Vertex Shader 3: Meets min specs
[02:00:47.764]:Video ram: 0: FAILS min recommended specs, requires at least 128
[02:00:47.854]:OS Version: Windows 6.1 Service Pack 1
[02:00:47.854]:Adapter: [NVIDIA GeForce GTX 1070]
[02:00:47.854]:[Driver Version 23.21.13.8831][nvd3dum.dll] [WHQL Certified: No] [VendorID: 10de (1b81)]
[02:00:47.854]:Video Memory: 512mb
[02:00:47.854]:Processor: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz: 3392
[02:00:47.854]:Number of CPU Cores: 8
[02:00:47.854]:SSE Supported: Yes
[02:00:47.854]:System Ram: 16274 mb
[02:00:47.854]:Pixel Shader: 3 Vertex Shader 3: Meets min specs
[02:00:47.854]:Video ram: 512: Meets min specs

Can somebody help me out here?
I really want to play it but I can't be arsed to launch it through a VM, there must be a solution.

Re: Blackscreen when launching game, UI still visible

Posted: Thu Nov 30, 2017 6:09 am
by kmark101
I think you better off with upgrading to Windows 10.

I had the same issue on both on my computer and laptop and the solution that worked for me was I had to paste the 32bit version of the necessary directx file, even though my operating system is 64bit. Once I inserted the 32bit versions game ran without problem.

This was also the case on my Macbook, with bootcamp/windows 10.

Hope it helps.

Re: Blackscreen when launching game, UI still visible

Posted: Thu Nov 30, 2017 4:56 pm
by Akuma
kmark101 wrote:I think you better off with upgrading to Windows 10.

I had the same issue on both on my computer and laptop and the solution that worked for me was I had to paste the 32bit version of the necessary directx file, even though my operating system is 64bit. Once I inserted the 32bit versions game ran without problem.

This was also the case on my Macbook, with bootcamp/windows 10.

Hope it helps.
Can you explain to me which directx file? Just download the x9 in 32bit and where to paste it or which file are you referring to?
I'm really thankful for that response!

Re: Blackscreen when launching game, UI still visible

Posted: Thu Nov 30, 2017 4:59 pm
by wargrimnir
The one in the download instructions?
https://www.returnofreckoning.com/join.php#download

Re: Blackscreen when launching game, UI still visible

Posted: Thu Nov 30, 2017 5:12 pm
by Akuma
wargrimnir wrote:The one in the download instructions?
https://www.returnofreckoning.com/join.php#download
Thanks for the link but I goes to an error site.
I downloaded Direct x9 yesterday and installed it again, even though I already had it on the pc just to make sure.
I also just downloaded the d3dx9_43.dll in 32 bit and copy pasted it in my warhammer online folder, deleted the old file.
The problem still persists.

Currently updating from windows 7 to windows 10, maybe thats the solution.

Re: Blackscreen when launching game, UI still visible

Posted: Thu Nov 30, 2017 7:14 pm
by Akuma
Alright, I'm on windows 10 now, the problem is still here.. Losing my mind

Re: Blackscreen when launching game, UI still visible

Posted: Thu Nov 30, 2017 9:39 pm
by Akuma
I DID IT. Well, atleast I found a workaround for everyone with the same problem, who gets a blackscreen and then the program stops working.
I quote another user here in the forum
"I have, however, found a workaround. I've created a new user on my system and this user runs WAR fine. So I'm now just running the executable as that user (not logged in, but shift & right-click, run as different user).
Not the ideal solution, but at least I can finally play!"

I can finally play, see you!