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Cannot login after namechange
Posted: Thu Sep 21, 2017 6:30 pm
by Corlis
Hi all,
I have recently changed the name of my WE to Julcsika, but since then I cannot login to her.
Cleared chache and deleted / redownloaded the game as well, but that did not help.
I am able to login to other characters without any problem.
Account name : Corlis
Character in question : Julcsika
With clf
Please check it for me.
Thank you in advance
Re: Cannot login after namechange
Posted: Fri Sep 22, 2017 12:06 am
by Yawn
Did you delete a toon with the same name and try to log in? Are you stuck on "Searching for allies"?
Re: Cannot login after namechange
Posted: Fri Sep 22, 2017 6:58 am
by Corlis
I had a char named the same but I have deleted her like monthes ago.
I can log in to my account and see my characters. I have no problem loging in with any other chars but with this one. Starts to load as if it was logging in then drops me back to character page but have to click on server to rejoin.
Re: Cannot login after namechange
Posted: Fri Sep 22, 2017 6:32 pm
by Corlis
I'd appreciate any GM to contact me ingame or via private message please.
Pucika ingame.
Thank you.
Solved by writing /stuck twice in loading screen.
Re: Cannot login after namechange
Posted: Fri Sep 22, 2017 7:49 pm
by wargrimnir
When your character starts to load, do
/stuck
enter
/stuck
enter
and it should reset your position in-game.
Re: Cannot login after namechange
Posted: Sat Sep 23, 2017 12:26 pm
by Collateral
Are you looking into what is causing this problem wargrimnir? Pretty much every time I want to log into my main (sometimes even other characters), I have to do the /stuck thing multiple times, it's very annoying. Some of our guildies have the same problem, but when they leave the guild it seems to disappear. I didn't try leaving the guild but I can check if it fixes it.
Re: Cannot login after namechange
Posted: Sat Sep 23, 2017 10:09 pm
by wargrimnir
Collateral wrote:Are you looking into what is causing this problem wargrimnir? Pretty much every time I want to log into my main (sometimes even other characters), I have to do the /stuck thing multiple times, it's very annoying. Some of our guildies have the same problem, but when they leave the guild it seems to disappear. I didn't try leaving the guild but I can check if it fixes it.
It's probably your guild.
The longer your guild is around, the higher chance it will cause some problems at some point. I'm not a dev that can write code to check on it, just a random admin that doles out needed advice.
Re: Cannot login after namechange
Posted: Sat Sep 23, 2017 10:15 pm
by Collateral
Yes it does seem to be a guild bug, oh well, seems I might just leave the guild every time I log out. Or keep typing /stuck
