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changed password and can't log in
Posted: Fri Apr 21, 2017 3:18 pm
by Valllemop
On tuesday i've changed my password. Waited for restart and it still doesn't work. I can login on site, but not in game. Old password don't work too.
Re: changed password and can't log in
Posted: Fri Apr 21, 2017 3:27 pm
by Valllemop
Re: changed password and can't log in
Posted: Sat Apr 22, 2017 12:28 pm
by Valllemop
I was sent to forum from bugreport
Re: changed password and can't log in
Posted: Sat Apr 22, 2017 1:51 pm
by Elven
If you've changed your password on the forum and the new password doesn't allow you to log in on the game server, use the old password you had. It should work.
The new password may take some time to update on the game server. A quick reboot on the server doesn't always update game accounts as the account server is a different server.
We've got no control over game accounts and passwords for obvious reasons, so I would advise waiting for it to update by itself,
but in the mean time, try making a new account and playing on that one until your main works.
Side note: All account related log in issues don't go on the bug tracker, as they are not game related bugs.