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Account not active but email and username still in system

Posted: Sun Mar 12, 2017 4:35 pm
by cheeseman16
I have tried to find a solution to this but i couldn't find it on here. The issue is my account isn't active so I read the faq about it and it said to make a new account so i tried to but my username and email are still in the system and wont let me register. It's been awhile since I last played been busy but any help with this is appreciated.

P.S. I used my alternate email for this account

Re: Account not active but email and username still in system

Posted: Sun Mar 12, 2017 4:48 pm
by wargrimnir
What account are you having issues with?

Re: Account not active but email and username still in system

Posted: Sun Mar 12, 2017 4:53 pm
by cheeseman16
the user name is viking132

Re: Account not active but email and username still in system

Posted: Sun Mar 12, 2017 5:03 pm
by cheeseman16
Hey wargrimnir if you can see this i can't use the pm feature yet is their another way i can send it?

Re: Account not active but email and username still in system

Posted: Sun Mar 12, 2017 5:05 pm
by Elven
You've now posted 3 times on the forum, so you should be able to send PMs to members on the forum. Try now.

Re: Account not active but email and username still in system

Posted: Sun Mar 12, 2017 5:06 pm
by cheeseman16
okay got it thank you

Re: Account not active but email and username still in system

Posted: Sat Apr 22, 2017 11:16 am
by Deimos
Hello,

I'm having the exact same issue. "Your account is not active."
I even used the activation link from a few years ago and it says:
"You have already activated your account."
Also tried to change my password.
I'm writing this from the account in question so my forum-login
is obviously working.

I'd be glad if someone could help :)

Re: Account not active but email and username still in system

Posted: Sat Apr 22, 2017 11:46 am
by Elven
Change your password in user control panel to force update your account to the game server.

Re: Account not active but email and username still in system

Posted: Sat Apr 22, 2017 12:08 pm
by Deismos
This + logging out and resending an activation email worked for me.
Thank you!