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[Solved]Account was inactive, now my characters are gone.

Posted: Tue Jan 03, 2017 12:19 pm
by baum89ii
Hi,

today i wanted to log into my ror account and the client told me that my account was inactive, so i went to the homepage and sent an activation email to my email adress. After that i could successfully start the game but my character were gone. Could someone help me?

P.S.: in the beggining i wasn´t sure the exact name of my account because i often use two varies, but at the first try the client said that this username doesnt exist so i tried the second one and then i got the message about it being inactive, so i assumed thats the right username.

Can someone help me out?
Big thanks in advance

Re: Account was inactive, now my characters are gone.

Posted: Tue Jan 03, 2017 12:29 pm
by baum89ii
i have to add that i could log in on the homepage (this is my main account) and i never got banned.
My characters are still in the armory.

https://www.returnofreckoning.com/armor ... ame=Chayna
https://www.returnofreckoning.com/armor ... me=Chaygit

These are both my characters.

Re: Account was inactive, now my characters are gone.

Posted: Tue Jan 03, 2017 12:52 pm
by spikespiegel84
Forget it. Had to raise all of them again.

I know the feeling bro, come into my arms.

Re: Account was inactive, now my characters are gone.

Posted: Tue Jan 03, 2017 12:56 pm
by baum89ii
you serious? there is no other way?

Re: Account was inactive, now my characters are gone.

Posted: Tue Jan 03, 2017 1:07 pm
by baum89ii
Thank god i looked it up again and it was the wrong account !!!

Re: Account was inactive, now my characters are gone.

Posted: Tue Jan 03, 2017 1:09 pm
by Natherul
Any characters visible on the armory should still be there, but yes there was a purge to get rid of some dead accounts that was just taking up space on the server.

Since this issue is resolved I'm locking.