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Letter didnt come
Posted: Tue Jul 05, 2016 9:25 pm
by Mikedg
My friend create an account and letter still didnt reach his email.
Re: Letter didnt come
Posted: Tue Jul 05, 2016 9:28 pm
by Elven
You can request the activation email again, when you try to log in. Check the spam folder if it doesn't go into the inbox.
Re: Letter didnt come
Posted: Tue Jul 05, 2016 9:30 pm
by Mikedg
He tried do this actions. Second requesr do nothing. Spam folder is empty.
Re: Letter didnt come
Posted: Tue Jul 05, 2016 9:45 pm
by Flavorburst
You should probably provide some more information, or try to get your friend in contact with a GM directly instead of playing the middle man for them (elven seems to have his email in his signature, so that would be a good start).
Re: Letter didnt come
Posted: Tue Jul 05, 2016 9:47 pm
by Mikedg
My friends english is too bad for that i think.
Re: Letter didnt come
Posted: Tue Jul 05, 2016 9:48 pm
by Lileldys
Try a different email provider. I think there was a popular email site which blocked the emails.
Re: Letter didnt come
Posted: Tue Jul 05, 2016 9:50 pm
by Mikedg
Lileldys wrote:Try a different email provider. I think there was a popular email site which blocked the emails.
Doesnt work.
Re: Letter didnt come
Posted: Tue Jul 05, 2016 9:56 pm
by Flavorburst
Are they using standard English characters for the account name or password, or are there special characters (* & % { and so on) included in the username or password?
Re: Letter didnt come
Posted: Tue Jul 05, 2016 9:57 pm
by Mikedg
Flavorburst wrote:Are they using standard English characters for the account name or password, or are there special characters (* & % { and so on) included in the username or password?
standart
Re: Letter didnt come
Posted: Tue Jul 05, 2016 10:49 pm
by Elven
I suspect there's an issue with the automated emailing. I've send a message to the web master to fix it.