[RESOLVED] New player - "Your account is not active"
Posted: Sat Jul 02, 2016 8:57 pm
Hello!
I have searched through the forum for this issue and have encountered many similar issues and one issue that was like mine, but no solutions. I have never signed up for or played on this private server before.
What's been done
-Downloaded Torrent of game files
-Extracted to local HDD
-Downloaded RORLauncher
-Moved RoRLauncher.exe to the folder where I had extracted the gameplay files. WAR.exe lives in the same folder.
-Run RoRLauncher.exe and the window opens and allows me to enter username and password.
-Username and password entered correctly gives "Your account is not active" error.
-Username and password entered incorrectly gives invalid username and password error as expected.
-Same login info works correctly on the forum (This user)
I have tried
-Resetting my password through the User Control Panel on this site. (The reset worked, new password works logging into the forums)
-Waiting a day
-Restarting my PC
I don't know when the servers reset so I don't know if a server reset has happened since yesterday.
I would upload logs from the \Warhammer Online - Age of Reckoning\logs folder but all the timestamps and system info look wrong. Let me know if there are other logs I can get.
Thanks in advance and sorry if it's a reposted question! I did try to look!
I have searched through the forum for this issue and have encountered many similar issues and one issue that was like mine, but no solutions. I have never signed up for or played on this private server before.
What's been done
-Downloaded Torrent of game files
-Extracted to local HDD
-Downloaded RORLauncher
-Moved RoRLauncher.exe to the folder where I had extracted the gameplay files. WAR.exe lives in the same folder.
-Run RoRLauncher.exe and the window opens and allows me to enter username and password.
-Username and password entered correctly gives "Your account is not active" error.
-Username and password entered incorrectly gives invalid username and password error as expected.
-Same login info works correctly on the forum (This user)
I have tried
-Resetting my password through the User Control Panel on this site. (The reset worked, new password works logging into the forums)
-Waiting a day
-Restarting my PC
I don't know when the servers reset so I don't know if a server reset has happened since yesterday.
I would upload logs from the \Warhammer Online - Age of Reckoning\logs folder but all the timestamps and system info look wrong. Let me know if there are other logs I can get.
Thanks in advance and sorry if it's a reposted question! I did try to look!