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Error when login

Posted: Sat May 07, 2016 5:27 pm
by LinkinGarviel
Hello everybody,

I search many times to find an issue from my problem but i have a bug who resist to me :D

My client brother didn't work. Why i said it's the client : Coz i try to log in with my login and it's didn't work. But with my computer our twice account works.
So the probleme is i can connect to the game with launcher but Nothing more. After few seconds i have a problem coz of my login/mdp.

1 time i connect to my account after rebooting computer (then auto change ip address) but since this time it never worked again.
I try to reset IP adress myself. Nothing happen.

If someone have an issue or Something like this ill be very happy.

(Sorry for my English)

Linkin

Edit : The message error is : Authentification failed -- Application will now terminate

Re: Error when login

Posted: Sat May 07, 2016 6:53 pm
by LinkinGarviel
Okay, i'm sorry i find after few hours. For all people who have the same problem you're to unistall one software : YAC (Y..... A...... Cleaner).
After this just reload you're launcher and all be perfect.

I have to say sorry for make a new post again for this error. Maybe you've to write it in an official post then we can link this one for all people who have this error. (I'm not the only one who had this error)

Good job to you all developper. And again sorry for this "useless" POST

Re: Error when login

Posted: Sat May 07, 2016 8:04 pm
by Elven
Glad to hear you got it sorted. Sorry I've been busy so not been able to reply to tech related posts last couple of hours.

Nevertheless, this information would be useful for others who may encounter this problem. Thanks.

Re: Error when login

Posted: Sun May 08, 2016 9:15 am
by Ryzom
Hi,

I have a prob when i start the launcher i have a message "the launcher of Ror stop to work" and 3 days ago the game work normaly :(

Thx for the help

Ryzom

http://hpics.li/e561854
http://hpics.li/d823dea

Re: Error when login

Posted: Sun May 08, 2016 11:59 am
by Elven
Have you tried removing read only on the game folder again?

Re: Error when login

Posted: Sun May 08, 2016 12:24 pm
by Ryzom
Yes it's change nothing and i have delete and download the launcher and nothing...

Re: Error when login

Posted: Sun May 08, 2016 12:31 pm
by Elven
You run the launcher using administrator privileges?

Re: Error when login

Posted: Sun May 08, 2016 12:33 pm
by Ryzom
yes